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1: Business Overview 4: Ethics 5: Business Ownership 6: Entrepreneurship 7: Management 11: Human Resources 9: Manufacturing 3: Global Business
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Business (1)
Activity seeking to provide goods/services and profit
Revenue (1)
Amount business takes in from sales
Profit/Loss (1)
Revenue minus expenses
Stakeholders (1)
People who gain/lose by business activities
Nonprofit (1)
Organization with social/educational goals
5 Factors of Production (1)
Land, labor, capital, entrepreneurship, knowledge
Business Environment (1)
Economic/legal, technological, competitive, social, global business
Intellectual Capital (1)
Employee knowledge/skill
Ethics (4)
Society’s standards of moral behavior
Compliance-based Ethics Code (4)
Emphasize preventing unlawful behavior through control/penalties
Integrity-based Ethics Code (4)
Define organization’s guiding values, creates ethical environment with shared accountability
Sarbanes-Oxley Act (4)
Public companies must allow employee concerns about accounting to be submitted anonymously, must provide back pay to employees punished for helping authorities
Dodd-Frank Act (4)
Whistleblower bounty program
Corporate Responsibility (4)
Acting responsibly within society
Corporate Policy (4)
Firms take on social/political issues
Social Audit (4)
Evaluation of organization’s progress towards socially responsible programs
Sole Proprietorship (5)
Business owned by 1 person
Sole Proprietorship Advantages (5)
Ease of starting/ending, own boss, keep all profits, profits taxed as personal income of owner
Sole Proprietorship Disadvantages (5)
Unlimited liability, limited financial resources
Partnership (5)
2+ owners
General Partnership (5)
All owners operate business, share liability for its debt
Limited Partnership (5)
1+ general partner (unlimited liability, management responsibility), 1+ limited partner (no liability, no management responsibility)
Partnership Advantages (5)
More financial resources, profits taxed as personal income
Partnership Disadvantages (5)
Share profits, difficulty of termination
Corporation (5)
Legal entity with authority to act/have liability apart from owners
Corporation Advantages (5)
Limited liability, ability to raise money, separation of ownership from management
Corporation Disadvantages (5)
High initial costs, extensive paperwork, double taxation, difficulty of termination
S-Corp (5)
Profits taxed only as personal income of shareholders
S-Corp Requirements (5)
Max of 100 shareholders (US-based), 1 class of stock, max 25% of income from passive sources
LLC (5)
Similar to S-Corp without eligibility requirements, limited liability, choice of taxation, operating flexibility
Vertical Merger (5)
2 firms involved in different stages of same business join
Horizontal Merger (5)
2 firms in same industry join
Conglomerate Merger (5)
2 firms in different industries join
Cooperative/Co-op (5)
Owned/controlled by people who use it
Entrepreneurship (6)
Accepting risk of starting/running business
Entrepreneural Team (6)
Diverse group of experienced people who form managerial team to pursue idea
Intrapreneurs (6)
Creative entrepreneurs in company
Micropreneurs (6)
Want to start small business
Incubators (6)
Offer early-stage businesses low-cost administrative help
Small Business (6)
Independently owned/operated, not dominant in field
Business Plan (6)
Detailed, written statement describing nature of business
Business Plan Outline (6)
Cover letter, executive summary, company background, management team, financial plan, capital required, marketing plan
Venture Capitalists (6)
Provide cash in exchange for large ownership stake
Management (7)
Process used to achieve organization’s goals through planning, organizing, leading, controlling, people/resources
4 Functions of Management (7)
Planning, organizing, leading, controlling
Vision (7)
Why organization exists, what it wants to do
Mission Statement (7)
Organization’s purpose: philosophy, own/customer needs, social responsibility
Goals (7)
Broad, long-term accomplishments
Objectives (7)
Short-term statements on how to achieve goals
Strategic Planning (7)
Major goals of organization, ways to achieve them
Tactical Planning (7)
Short-term statements on what to do, who to do it
Management Structure (7)
Top management, middle management, supervisory management, nonsupervisory
Staffing (7)
Recruiting, hiring, motivating, retaining
Knowledge Management (7)
Collecting/storing/sharing information
Human Resources Management (11)
Process of determining human resources needs
Recruitment (11)
Activities for obtaining right number of qualified people at right time
Selection (11)
Deciding who should be hired
Contingent Worker (11)
Part-time/temporary worker
Training (11)
Orientation, on-the-job training, apprentice programs, management development
Performance Appraisal (11)
Measures employee performance against standards
Hay Method (11)
Job grades with strict pay ranges
Fringe Benefits (11)
Addition compensation beyond base wages
Flextime Plan (11)
Employees chose which hours to work
Job-sharing Plans (11)
2+ part-time employees share full-time job
Production (9)
Creation of good/services using factors of production
Operations Management (9)
Transforms resources into goods/services
Form Utility (9)
Value producers add to materials in creation of finished goods/services
Assembly Process (9)
Puts components together to make product
Continuous Process (9)
Long production runs turn out finished goods over time
Intermittent Process (9)
Short production runs, machine adjusted frequently to make different products
Mass Production (9)
Large number of limited variety products at low cost
Computer-aided Manufacturing (9)
Computers used in production process
Flexible Manufacturing (9)
Designing machines to do multiple tasks to produce variety of products
Lean Manufacturing (9)
Production of goods using less of everything
Mass Customization (9)
Tailoring products to meet needs of many individual customers
Nanomanufacturing (9)
Manipulating materials on atomic scale
Interfirm Operations (9)
Outsourcing to other companies
Materials Requirement Planning (9)
Uses sales forecasts to ensure correct inventory
Enterprise Resource Planning (9)
Combines computerized functions of all divisions into single integrated database
Just-in-time Inventory Control (9)
Keeps minimum inventory on-premise
ISO 9001 (9)
Quality management/assurance standards
ISO 14001 (9)
Best practices for managing environmental impact
Free Trade (3)
Movement of goods/services among nations without political/economic barriers
Absolute Advantage (3)
Can produce more efficiently than all other countries
Comparative Advantage (3)
Produce product more efficiently than another country
Balance of Trade (3)
Total value of nations exports compared to imports over period
Balance of Payments (3)
Difference between money entering/leaving country
Licensing (3)
Gives right to manufacture product/use trademark to foreign company for a fee
Exporting (3)
Sell goods/services to foreign market
Franchising (3)
Sells right to use business name, sell product/service in given territory in specific manner
Contract Manufacturing (3)
Foreign company produces private-label goods to which domestic company attaches its own brand name
Joint Venture (3)
Partnership where 2+ companies join to undertake project (share assets)
Strategic Alliance (3)
Long-term partnership between 2+ companies established to help each company build competitive market advantages (assets not shared)
Foreign Direct Investment (3)
Buying permanent property/businesses in foreign countries
Floating Exchange Rate (3)
Currencies float in value according to supply/demand
Protective Tariff (3)
Raise price of imported products so domestic goods are more competitively priced
Revenue Tariff (3)
Raise money for government
Import Quota (3)
Limits number of products in certain categories nation can import
World Trade Organization (3)
Mediates trade disputes among nations
Common Market/Trading Bloc (3)
Regional group of countries with common external tariff, no internal tariff, coordinated laws