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Social Psychology
the study of how we think, influence, and relate to one another
Attribution theory
the theory that we explain our own or someone else’s behavior by crediting the situation or disposition
Disposition Attribution
crediting internal, enduring personality traits
Situational Attribution
crediting external circumstances
Explanatory Style
indicated how people explain to themselves why they experience something
Fundamental attribution error
the tendency for observers to underestimate the impact of situational attribution and to overestimate the impact of disproportionate attribution; especially strong for bad behavior, especially weak for our own behavior
Self-serving Bias
the tendency to attribute our own bad behavior to the situation, while we attribute good behavior to our personalities (we view others in the opposite way)
Attitudes
feelings that predispose us to respond in a particular way
Peripheral Route Persuasion
when people are influenced by incidental cues, such as speaker attractiveness or flashy objects
Halo Effect
when one forms a positive impression of a person based on a single trait or characteristic
Central route persuasion
occurs when interested people focus on the central arguments and respond with favorable thoughts
Foot-in-the-door Phenomenon
the tendency for people who have first agreed to a small request will comply later with a larger request
Door-in-the-face Phenomenon
asking for an unrealistic demand that will assuredly be turned down, but following it up with a request that feels reasonable in comparison
Cognitive Dissonance Theory
the theory that we act to reduce the discomfort we feel when 2 of our thoughts are inconsistent
Change the behavior, change the thought, form new thoughts to justify the action
ways to overcome cognitive dissonance
Person perception -the mental process of forming impressions, interpreting behaviors, and making social judgments about others
Mere exposure effect
repeated exposure to novel stimuli increases liking of them (familiarity breeds fondness)
Social Comparison
people evaluate themselves based on comparisons to other members of society/social circles
Relative Deprivation
the perception that one is worse off relative to those with whom one compares themselves
Norms
understood rules for accepted and expected behavior
Conformity
adjusting thinking or behavior to fit in with a group standard
Normative Social Influence
influence resulting from a person’s desire to gain approval or avoid disapproval
Information social influence
influence resulting from one’s willingness to accept other’s opinions about reality
Obedience
compliance with an order, request, or law, or a submission to another’s authority
Culture Phenomena
the fact that culture can influence how one perceives and bahves towards oneself and others
Individualism
giving priority to individual goals and identity rather than the group’s
Collectivism
giving priority to group goals and identity over individual ones
Social Facilitation
in the presence of others, our most likely response is strengthened, whether good or bad
Social Loafing
tendency for people in a group to exert less effort towards a common goal then when individually accountable
Deindividuation
loss of self-awareness and self-restraint occurring in group situations, especially in events that foster arousal or anonymity
Role
set of expectations about a social position that define how those in the position ought to behave
Stanford Prison
experiment that highlighted the effects of roles and deindividuation
Group Polarization
the enhancement of a group;s prevailing opinion through discussion with the group
Groupthink
mode of thinking that occurs when the desire for harmony in decision-making overrides exploration of alternatives
False Consensus Effect
people overestimate the extent to which others agree with them
Industrial/Organizational Psychology
studies how people perform in the workplace
Implicit Attitudes
attitudes that individuals hold but may not be aware of
Prejudice
an uncomfortable (usually negative) attitude toward a group and its members
Stereotype
generalized, predetermined thoughts about a group of people, with no regard to individual differences
Discrimination
unjustifiable negative behavior toward a group
Ethnocentrism
assuming the superiority of one’s ethnic group
Just-world phenomenon
the tendency for people to believe the world is just and that people get what they deserve
Blame-the-victim
because we have a just-world view, we believe that a victim got what they deserved for a bad deed
Social identity
who we are
Ingroup
us, people with whom we share a common identity
Outgroup
them, those perceived as different from our ingroup
Ingroup bias
the tendency to favor our own group
Outgroup homogeneity
presumed uniformity of members of outgroups regarding attitudes, personality and appearance
Altruism
unselfish regard for the welfare of others
Bystander effect 0 we are less likely to step in when others are present
Diffusion of responsibility
we are less likely to step in when others are present because of ___
Social Exchange Theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs
Reciprocity norm
an expectation that people will help those who have helped them
Social-responsibility norm
an expectation that people will help those who need their help
Conflict
a perceived incompatibility of actions, goals, or ideas
Social Trap
a situation in which conflicting parties each pursue their own self-interest rather than uniting, which leads to the detriment of the whole group
Self-fulfilling prophecy
an expectation, either positive or negative about people or events that may affect a person’s behavior, causing those expectations to be fulfilled
Superordinate Goals
shared goals that override differences among people and require their cooperation; produce positive attitudes and resolve conflicts