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Reinforcement theory
draws on principles of operant conditioning and states simply that behavior is motivated by its consequences
positive reinforcers
desirable events that strengthen the tendency to respond
negative reinforcers
events that strengthen a behavior through the avoidance of an existing negative state
punishment
unpleasant consequences that reduce the tendency to respond
fixed-interval schedule
reinforcement that follows the passage of a specified amount of time
variable-interval schedule
reinforcement that follows the passage of a specified amount of time, with exact time of reinforcement varying
fixed-ratio schedule
reinforcement that is contingent on the performance of a fixed number of behaviors
variable-ratio schedule
reinforcement that depends on the performance of a specified but varying number of behaviors
organizational behavior modification
the application of conditioning principles to obtain certain work outcomes
intrinsic motivation
the notion that people are motivated by internal rewards
goal-setting theory
the motivational theory that emphasizes the setting of specific and challenging performance goals and worker's commitment to those goals are key determinants of motivation.
Edwin Locke
The proponent of Goal-setting theory
SMART
In order for employees to be motivated, goals must be...
Commitment
Goal setting will not be motivating without this
General Goals
These goals are not as effective as defined, measurable goals
Herzberg's Two-factor Theory
highlighted the role of job satisfaction in determining worker motivation
Frederick Herzberg
The proponent of Two-factor Theory
motivators
elements related to job content that, when present, lead to job satisfaction
hygienes
elements related to job context that, when absent, cause job dissatisfaction
Skill variety
the degree to which a job requires the worker to use a variety of abilities and skills to perform work-related tasks
Task identity
the degree to which a job requires the completion of an entire job or function
Task significance
the degree to which a job has a substantial impact on other people within the organization
Feedback
the degree to which the job allows the worker to receive direct and clear information about the effectiveness of performance
Autonomy
influences the sense of responsibility associated with the job and with work outcomes
Job Diagnostic Survey
a questionnaire that measures core job characteristics
job enrichment
motivational program that involves redesigning jobs to give workers a greater role in the planning, execution, and evaluation of their work
job characteristics model
a theory that emphasizes the role that certain aspects of jobs play in influencing work motivation
Hackman and Oldham
proponents of Job characteristics model
Autonomy
the degree to which the job gives the worker freedom and independence to choose how to schedule and carry out the necessary tasks
Skill variety, task identity, and task significance
Affect the experience of meaningfulness in work
feedback
influences the worker's experience of work results
Growth need strength
the need and desire for personal growth on the job