10.4 - Remote Desktop and Remote Assistance

You are using a Windows desktop system to connect to a remote system using Remote Desktop.

How do you prevent the desktop background on the remote computer from displaying on the local computer?

On the Experience tab of the Remote Desktop Connection, clear the Desktop Background checkbox.

You are the desktop administrator for your company. You would like to manage the computers remotely using a tool with a graphical user interface (GUI).

Which action should you take? (Select two. Each answer is a possible solution.)

Open Computer Management and connect to each remote computer.

Establish a Remote Desktop connection to each computer.

You need to connect to a remote Windows system using Remote Desktop.

How can you copy files from your local hard drives to the remote computer with the least amount of effort?

In the Remote Desktop Connection options, edit the local devices and resources options.

You manage a Windows system that is a member of a Workgroup. The computer is shared by three users. Each user has a standard user account.

Mary is one of the three users of this computer. She wants to access the computer using a Remote Desktop connection.

How do you allow Remote Desktop access for Mary while granting her the least amount of privileges possible?

Make Mary's user account a member of the Remote Desktop Users group.

You have a Windows system that you would like to manage remotely. You enable Remote Desktop on the computer. While working from home, you find that your home firewall is blocking Remote Desktop.

Using the port numbers assigned by default, how can you configure the firewall to allow a Remote Desktop connection to the system?

Open port 3389 in the network firewall.

You would like to use the Use Easy Connect invitation type in Remote Assistance to connect with an employee's computer to help with a network file access issue.

Which of the following is required in order for the Use Easy Connect invitation type to work for you and the employee?

You both need to have access to Microsoft's global peer-to-peer network.

Which of the following are true regarding Remote Assistance? (Select two.)

Invitations require a password and have an expiration date.

The helper cannot copy files from a user's computer.

You manage several Windows systems that are members of a domain. Your company uses Remote Assistance to help diagnose user desktop issues. All computers are configured to allow Remote Assistance. One day, you receive a Remote Assistance request from someone you don't know using an invitation file you created several weeks ago.

What can you do to prevent this from happening again? (Select two.)

Require a password on invitation files.

Decrease the timeout for invitation files.

Which of the following is required before you can use Remote Help in Intune?

Enable Remote Help in the Intune console.

You want to use a Microsoft tool to provide remote assistance on Windows 11 laptops assigned to your employees. You also want limit the administrative tasks that Level 1 Help Desk support staff can perform on a remotely-connected laptop.

You have Intune installed and are using Azure Active Directory to manage users and accounts.

Which of the following tools would BEST meet your remote connection requirements?

Remote Help