Business

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57 Terms

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Business

Any profit-seeking organization that provides goods and services designed to satisfy customer's needs.

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Revenue

The money that a company brings in through the sale of goods and services.

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Value chain

A chain of companies involved in different steps of producing a good, from raw materials to final sales.

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Profit

The money left over after all costs involved in doing business have been deducted from the revenue.

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Competitive advantage

Some aspect of a product or company that makes it more appealing to its target customers.

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Not-for-profit organization

Organizations that do not have a profit goal.

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Microeconomics

The study of how consumers, businesses, and industries collectively determine the quantity of goods and services demanded and supplied.

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Macroeconomics

The study of big picture issues in an economy, including competitive behavior among firms and government policies.

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Scarcity

A condition where productive resources have finite supply.

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Opportunity cost

The value of the most appealing alternative not chosen.

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Free market

An economic system where individuals and businesses have the freedom to succeed or fail by their own efforts.

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Entrepreneurship

The process of capturing problems and finding solutions that can become opportunities.

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Causal logic

The selection of given means to achieve entrepreneurial goals.

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Dynamic capabilities

Core competences that focus on adaptation to change in the environment.

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SWOT analysis

A tool to summarize strengths, weaknesses, opportunities, and threats for an organization.

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Marketing

The process of creating value for customers and building relationships to capture value back from them.

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Customer perceived value (CPV)

The difference between a customer's evaluation of benefits and the costs of an offering.

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Diversification

The process of increasing the range of products or markets served by an organization.

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Glocalization

Conducting business according to both local and global considerations.

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Human resources management

The function of planning how to obtain employees, oversee their training, evaluate them, and compensate them.

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Maslow’s hierarchy of needs

A theory suggesting that basic needs must be satisfied before focusing on higher-level needs.

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Global sourcing

Purchasing services and components from the most appropriate suppliers worldwide.

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Wholly owned subsidiary

A company that is completely controlled by another company.

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Innovation

The act of introducing something new or improving existing processes.

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Product innovation

The creation of a new or improved product.

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Process innovation

Making changes in the way a product is made or delivered.

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Break-even analysis

A method for calculating the minimum sales volume needed at a given price to cover costs.

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Stakeholder

Any individual or group that can affect or is affected by the achievement of an organization’s objectives.

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Market segmentation

The process of dividing a broad consumer or business market into sub-groups based on shared characteristics.

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Brand equity

The value that a brand adds to a product or service, based on consumer perception.

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Supply Chain Management

The management of the flow of goods and services and includes all processes that transform raw materials into final products.

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Corporate social responsibility (CSR)

A business model that helps a company be socially accountable to itself, its stakeholders, and the public.

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Business Model

A plan for how a company creates, delivers, and captures value.

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Target Market

A specific group of customers at which a company aims its products and services.

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Value proposition

A promise of value to be delivered to the customer, highlighting the benefits of a product or service.

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Customer relationship management (CRM)

A strategy for managing a company's interactions with current and potential customers.

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Market share

The percentage of an industry's sales that a particular company controls.

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What is entrepreneurship?

The process of capturing problems and finding solutions that can become opportunities.

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What are dynamic capabilities?

Core competences that focus on adaptation to change in the environment.

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What is SWOT analysis?

A tool to summarize strengths, weaknesses, opportunities, and threats for an organization.

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What is marketing?

The process of creating value for customers and building relationships to capture value back from them.

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What is customer perceived value (CPV)?

The difference between a customer's evaluation of benefits and the costs of an offering.

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What is diversification?

The process of increasing the range of products or markets served by an organization.

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What is glocalization?

Conducting business according to both local and global considerations.

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What is human resources management?

The function of planning how to obtain employees, oversee their training, evaluate them, and compensate them.

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What is Maslow’s hierarchy of needs?

A theory suggesting that basic needs must be satisfied before focusing on higher-level needs.

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What is global sourcing?

Purchasing services and components from the most appropriate suppliers worldwide.

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What is a business plan?

A formal statement outlining the goals, operational plans, and financial forecasts of a business.

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What is financial management?

The planning, organizing, directing, and controlling of financial activities to achieve an organization’s goals.

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What is market research?

The process of gathering, analyzing, and interpreting information about a market.

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What is competitive analysis?

The assessment of competitors' strengths and weaknesses to inform strategic planning.

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What is product development?

The series of steps taken to bring a new product to market.

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What is a startup?

A newly established business, often in the early stages of development.

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What is e-commerce?

Buying and selling goods and services over the internet.

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What is intellectual property?

Creations of the mind, such as inventions, literary and artistic works, and symbols.

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What is customer loyalty?

The commitment of customers to repurchase or continue using a brand.

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What is cash flow?

The total amount of money being transferred into and out of a business.