ch 18: ai - the tech impacting every industry

benefits of ai

• enhance productivity, improve efficiency, and automate mundane task

• ai powered robots work, optimizing production process and minimizing errors

• transforming customer service, providing personalized interactions and real-time support

risks and unknowns

• important to prepare workforce for this transition providing education and training in ai related skills

• could be used to create autonomous weapon system, spread misinfo to manipulate social media

• important to establish clear guidelines and regulations governing the development and use of ai to ensure that it serves humanity and not the other way around

artificial intelligence

computer software that can mimic or improve upon functions that would otherwise require human intelligence

ex: google searches, ads, spam filters, spell checkers

generative ai

a type of ai where a request is provided and ai generates some sort of creative output

ppls who engaged with tech

• bill gates called genai an advance on par w/ the invention of then personal computer

• sundar pichai said that is would bring abt a more profound shift in human life than electricity or fire