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What are the 3 types of luxury?
the old elite luxury: Rooted in tradition, legacy, and craftsmanship. Emphasizes discretion, savoir-faire, and pedigree. Understated symbols
→ Ex: hermes
the new rich luxury: Luxury as status signaling and self-affirmation.Focus on logos, visibility, limited editions. Hyper-consumption, often fueled by social media & celebrity culture. Display of success, especially in emerging markets or among young affluent consumers.
→ Ex: LV
the Silicon Valley luxury: Focus on functionality, innovation, and ethics. Luxury as well-being, sustainability, and personalization.
→ Ex: apple, Tesla
What are the 7 factors of luxury?
elitism
creativity
uniqueness
distinction
refinement
quality
power
What are the key characteristics of luxury? (6)
high-price
rarity
extraordinariness
aesthetics
symbolism
What luxury is not?
In the strictest sense of the term, a luxury strategy should no be confused with masstige (seems luxurious but accessible for many people) strategy, fashion strategy or premium strategy
How to develop a new luxury offering in a saturated market? (segmentatopn)
luxury as personal expression
luxury as art of living
luxury as affirmation of power
luxury as membership
How integrate sustainability in luxury?
→ Second hand (vestiaire collectif)
→ using digital
What about the digitalization? (AI, chatbot)
→ millenium requires digital
→ support social interaction
→ can support co-creation
→ can enhance utilitarian and escapism
→ can be online or enhance in store xp, and support human interactions
Use of chatbot: answer people without intervention, using predefined scripts, that allows companies to automate tasks and improve real-time engagement
Use of model AI