travel + tourism: ch 1 review

leisure travel

for your own pleasure/ not work related

business travel

work/ MICE (meeting, incentives, conferences, exhibitions)

VFR travel

family/holidays, work or life changes

huge impact on migration

medical tourism

offers cheaper surgeries and recovery time accommodations

religious tourism

journeys to religious monuments

adventure tourism

trips focused on trekking, hiking, camping, snorkeling, sky diving

cultural tourism

visits historical or cultural sites to learn, discover, experience and consume the cultural attractions

ecotourism

experiencing the natural environment and wildlife in destinations

sports tourism

trips to see a sporting event or competition

health and spa tourism

offers healthy therapy, spa or beauty treatments in luxurious surroundings

dark tourism

travelling to places of former conflicts, death or tragedy like battlefields or concentration camps

slum tourism

organized excursions to informal settlements and impoverished areas as a more realistic form of experiencing a country, by getting in touch with real people and local culture

film tourism

a specific form of cultural tourism which reflects the growing interest and demand for locations which become popular due to their appearance in films and television series

tourism

comprises the activities of persons travelling to and staying in places outside their usual environment for not more than one year

domestic tourism

when the trip takes place within a person’s home country

international tourism

when a traveler crosses one or more national borders

inbound tourism

involves overseas residents visiting a country

outbound tourism

refers to residents leaving their home country to travel overseas

mass tourism

involves large groups of people to one destination

specialized tourism

geared toward particular interests and activities such as hiking, painting or culinary

UNWTO (world tourism industry)

UNESCO (United Nations educational, scientific and cultural organization)

WTTC (world travel and tourism council)

independent tourism

traveler organizes and book everything for vacation with separate sources

packaged tourism

simultaneous sale of at least two elements of a trip like transportation

unpackaged tourism

making your own travel plans

sustainable tourism

considers current and future economic, social, and environmental impacts

responsible tourism

making better places for people to live in and better places for people to visit

types of hotels

• luxury: offer high end service, amenities and accommodations

• budget: provide basic amenities at a lower cost

• boutique: smaller, stylish hotels offering personalized services

include telephone, alarm clock, TV, internet, food and beverage service

guest houses/ lodges

less expensive

bed and breakfast (B&Bs)

more of a home feel, often takes place in a private home

hostels

target to backpackers, shared rooms and facilities

campsites

allocated area where individuals or groups can set up temp shelter for outdoor recreational activities

beach resort

located near the coast with amenities for beach activities

ski resorts

positioned in mountainous areas, catering to winter sports enthusiasts

spa resorts

focus on health and wellness with spa treatments and relaxation services

motels

typically found along highways, offering basic lodging primarily for motorists, have direct access to parking areas

vacation rentals

homes, apartments or condos rented out to travelers. booked through platforms like AirBnB and VRBO

serviced apartments

fully furnished apartments available for short-term stays, offering hotel-like service such as housekeeping

all-inclusive resorts

resorts where the cost includes accommodations, meals, drinks, and sometimes activities and entertainment

self catering

Guests are responsible for gathering and preparing their meals

service catering

Using a business to prepare and serve food and beverages at various events and occasions

wedding/ sit down catering

caterers moving around to serve guests

corporate catering

can be done during meetings, training, or conferences

buffet catering

food is put in metallic storages that have some fire beneath. Arranged in line and guests serve themselves

food truck catering

for social gatherings (field/street)

office delivery catering

food is prepared far away then brought back in ware

restaurant catering

booking restaurant in advance

fast food outlet

Cooked in bulk for readiness of customer’s order

street food outlet

Cheap and sold from a stall or food truck in the open

themed restaurant outlet

Based around a specific concept, food is secondary to decor and ambience

ethnic restaurants outlet

reflects a particular culture

fine dining restaurants outlet

luxurious dining, usually higher priced food

tour operators

product builders

combine or package basic products

in order to stay in business, important to identify and meet consumers needs, request and expectations

horizontal integration

monopoly

where 2 or more companies join with intention on removing competition, increasing profit

vertical integration

take-over of businesses at different levels of the supply or distribution chain (I.e invest in suppliers or travel agents?

inbound tour operators

produce packages aimed specifically at oversea visitors coming into a destination

outbound tour operators

specialize in putting packages together for the home market as they appeal to people living in the country. sometimes they specialize in on specific destinations

specialist tour operator

tend to limit their products by destination, activity, theme, transport, or age group

travel agencies

act as intermediaries providing information about destinations, tour packages and various ancillary travel services

sell on behalf of airlines, rail companies, hotels, tour operators, car-hire companies

air transport

airplanes/ airlines

scheduled flights: flights that run to a published timetable and operate irrespective of whether there are enough passengers to make a profit

charter flights: private airplanes, no schedule

low-cost or budget flights: low fares in exchange for eliminating traditional passenger services. no reserved seating, secondary airports, no in-flight services

sea transport

ferry operators - short trips, between islands or land-to-islands

cruise companies - hotel on water

rail transport

national rail service - offered in many countries, provide a scheduled and comfortable service

international rail service- transport in-between countries, sleeping compartments, restaurants

road transport

cars, buses, coach/charter buses, taxis/uber/lyft

ancillary service provider

extras you need for your trip

travel insurance, tickets, car hire, airport parking

dynamic packaging

used n package holiday bookings to enable customers to build their own package involving flights, accommodations, and car rental instead of purchasing a pre-determined package

sustainability awareness

public transport, going to under visited destinations, hostels and other shared accommodations, local vendors