leisure travel
for your own pleasure/ not work related
business travel
work/ MICE (meeting, incentives, conferences, exhibitions)
VFR travel
family/holidays, work or life changes
huge impact on migration
medical tourism
offers cheaper surgeries and recovery time accommodations
religious tourism
journeys to religious monuments
adventure tourism
trips focused on trekking, hiking, camping, snorkeling, sky diving
cultural tourism
visits historical or cultural sites to learn, discover, experience and consume the cultural attractions
ecotourism
experiencing the natural environment and wildlife in destinations
sports tourism
trips to see a sporting event or competition
health and spa tourism
offers healthy therapy, spa or beauty treatments in luxurious surroundings
dark tourism
travelling to places of former conflicts, death or tragedy like battlefields or concentration camps
slum tourism
organized excursions to informal settlements and impoverished areas as a more realistic form of experiencing a country, by getting in touch with real people and local culture
film tourism
a specific form of cultural tourism which reflects the growing interest and demand for locations which become popular due to their appearance in films and television series
tourism
comprises the activities of persons travelling to and staying in places outside their usual environment for not more than one year
domestic tourism
when the trip takes place within a person’s home country
international tourism
when a traveler crosses one or more national borders
inbound tourism
involves overseas residents visiting a country
outbound tourism
refers to residents leaving their home country to travel overseas
mass tourism
involves large groups of people to one destination
specialized tourism
geared toward particular interests and activities such as hiking, painting or culinary
UNWTO (world tourism industry)
UNESCO (United Nations educational, scientific and cultural organization)
WTTC (world travel and tourism council)
independent tourism
traveler organizes and book everything for vacation with separate sources
packaged tourism
simultaneous sale of at least two elements of a trip like transportation
unpackaged tourism
making your own travel plans
sustainable tourism
considers current and future economic, social, and environmental impacts
responsible tourism
making better places for people to live in and better places for people to visit
types of hotels
luxury: offer high end service, amenities and accommodations
budget: provide basic amenities at a lower cost
boutique: smaller, stylish hotels offering personalized services
include telephone, alarm clock, TV, internet, food and beverage service
guest houses/ lodges
less expensive
bed and breakfast (B&Bs)
more of a home feel, often takes place in a private home
hostels
target to backpackers, shared rooms and facilities
campsites
allocated area where individuals or groups can set up temp shelter for outdoor recreational activities
beach resort
located near the coast with amenities for beach activities
ski resorts
positioned in mountainous areas, catering to winter sports enthusiasts
spa resorts
focus on health and wellness with spa treatments and relaxation services
motels
typically found along highways, offering basic lodging primarily for motorists, have direct access to parking areas
vacation rentals
homes, apartments or condos rented out to travelers. booked through platforms like AirBnB and VRBO
serviced apartments
fully furnished apartments available for short-term stays, offering hotel-like service such as housekeeping
all-inclusive resorts
resorts where the cost includes accommodations, meals, drinks, and sometimes activities and entertainment
self catering
Guests are responsible for gathering and preparing their meals
service catering
Using a business to prepare and serve food and beverages at various events and occasions
wedding/ sit down catering
caterers moving around to serve guests
corporate catering
can be done during meetings, training, or conferences
buffet catering
food is put in metallic storages that have some fire beneath. Arranged in line and guests serve themselves
food truck catering
for social gatherings (field/street)
office delivery catering
food is prepared far away then brought back in ware
restaurant catering
booking restaurant in advance
fast food outlet
Cooked in bulk for readiness of customer’s order
street food outlet
Cheap and sold from a stall or food truck in the open
themed restaurant outlet
Based around a specific concept, food is secondary to decor and ambience
ethnic restaurants outlet
reflects a particular culture
fine dining restaurants outlet
luxurious dining, usually higher priced food
tour operators
product builders
combine or package basic products
in order to stay in business, important to identify and meet consumers needs, request and expectations
horizontal integration
monopoly
where 2 or more companies join with intention on removing competition, increasing profit
vertical integration
take-over of businesses at different levels of the supply or distribution chain (I.e invest in suppliers or travel agents?
inbound tour operators
produce packages aimed specifically at oversea visitors coming into a destination
outbound tour operators
specialize in putting packages together for the home market as they appeal to people living in the country. sometimes they specialize in on specific destinations
specialist tour operator
tend to limit their products by destination, activity, theme, transport, or age group
travel agencies
act as intermediaries providing information about destinations, tour packages and various ancillary travel services
sell on behalf of airlines, rail companies, hotels, tour operators, car-hire companies
air transport
airplanes/ airlines
scheduled flights: flights that run to a published timetable and operate irrespective of whether there are enough passengers to make a profit
charter flights: private airplanes, no schedule
low-cost or budget flights: low fares in exchange for eliminating traditional passenger services. no reserved seating, secondary airports, no in-flight services
sea transport
ferry operators - short trips, between islands or land-to-islands
cruise companies - hotel on water
rail transport
national rail service - offered in many countries, provide a scheduled and comfortable service
international rail service- transport in-between countries, sleeping compartments, restaurants
road transport
cars, buses, coach/charter buses, taxis/uber/lyft
ancillary service provider
extras you need for your trip
travel insurance, tickets, car hire, airport parking
dynamic packaging
used n package holiday bookings to enable customers to build their own package involving flights, accommodations, and car rental instead of purchasing a pre-determined package
sustainability awareness
public transport, going to under visited destinations, hostels and other shared accommodations, local vendors