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social psychology
systematic study of nature and causes of human social behavior
theory
organizes and explains a set of observed phenomenon, describes what/why of human behavior, and allows for predictions about future events to be made
middle-range theory
identify conditions that produce a specific social behavior, ex. frustration-aggression hypothesis
theoretical perspective
broader in scope than middle-range theories
offer general explanations for social behaviors
3 traditions: symbolic interactionism, group processes, and social structure + personality
symbolic interactionism
we act toward things, people , and situations on the basis of their meanings
meanings are not inherent, rather they are negotiated in interaction with others
meanings can be modified and changed through interaction
meanings need to be agreed upon for interaction to proceed smoothly
situated identity
if there is consensus of this, interaction will proceed smoothly
who is one in relation to the others in the situation
allows for all parties involved to understand meanings for plans of action
our identities are not self-evident as others perceive us through the lens of their own schemas and stereotypes
self
social object that is negotiated and developed in interaction as we imagine how others see us and how we should see ourselves
having a self allows us to engage in reflexive actions
requires social distinctiveness and social connection
role taking
imagine ourselves from the other person’s viewpoint to make cooperative action possible and to help us require self-meanings
ex. teen lies to his mother that he did his homework even though he played video-games instead
identity theory
individuals strive to maintain self-respect in their own eyes by engaging in role-taking
seeing ourselves from the viewpoint of others and working to meet their standards so we feel good about ourselves
significant others
persons whose opinions we care for the most, typically those who control important rewards or who occupy central positions in groups
reflexive self
ability to act toward oneself
the individual can view themselves as both the source and the object of reflexive behavior
active: “I,” source that initiates reflexive behavior
passive: “me,” object toward whom reflexive behavior is directed
criticisms of symbolic interactionism
individuals do not all have the same personality, meaning not everyone is personally concerned with maintaining self-respect
neglects importance of conflict (way too much emphasis on cooperation
group processes
main frameworks: social exchange and status
research on this is normally experimental
social exchange (group process framework)
social relationships are based on the exchanges of goods and services
want to maximize rewards and minimize costs
choices are a result of conditioning (we exchange with people that provide positive reinforcement)
equity: exists when participants feel that the rewards they receive are proportional to the costs they bear
status theory (group process framework)
levels of esteem and perceived competence dictate the way we interact with others
unconscious tendency to judge people in terms of status
limitations of group process
research is biased toward North America
social structure and personality
one’s particular position in a social structure will influence their personality (beliefs, values, attitudes, goals, etc.)
research on social class and parenting styles
middle and upper class parents prefer self direction style of parenting
lower class parents value conformity
personality
extends beyond values and beliefs to behavior and both physical and mental health
cognitive theory
mental activities of the individual are important determinants of social behavior
thinking moderates relationship between external stimuli and behavior
how we categorize and access social information
generally focused on unconscious processes
cognitive processes
mental activities
Gestalt psychology
understand meaning of stimuli only by viewing it in the context of the entire system
ex. chess master assesses location of chess piece and strategies of the entire board
cognitive structure
any form of organization among concepts and beliefs
schema
a well organized structure of cognitions about a specific social entity
dual-process theory
process information automatically and deliberately
automatic: occurs quickly without notice, relies on heuristics, allowing rapid determination of what to expect from people we meet and how to treat them
deliberate: needed when a more accurate judgement compared to unconscious processing
heuristics
mental shortcut to selecting schemas that help us make effective choices and judgements when uncertainty is present
types: availability, representativeness, and anchoring & adjustment
social identity theory
individuals’ identification with societal structures guides cognitive processes through self-categorization and prototypes
self-categorization
the defining of the self as a member of a social category
prototype
the way we categorize ourselves and others into groups
we decide if we are a member of a group because we fit a schema of typical group members
represents typical member of a group
evolutionary theory
social behavior stems from our genes, linking psychological, sociological and biological factors
differential susceptibility theory
genes make some more susceptible to our environmental conditions than others because of alleles
alleles: variants of genes
ex. exposure to racial discrimination led to later behavioral problems among young men
criticisms of evolutionary theory
cannot observe the actual evolution of social behavior
Rosenhan study
demonstrates that diagnosing mental health issues can be tedious
eight fake patients gained entry into a mental hospital by claiming to hear voices
once admitted, they ceased symptoms when admitted yet staff still believed they were mentally ill
social perception
processes by which we form impressions of other people’s traits and personalities
attribution
refers to the process an observer uses to infer the causes of another’s behavior
types: dispositional and situational
Jones & David (1965): we try to assign causes of behavior to dispositions initially and then if intent does not correspond with an existing disposition, we then have to assume that situational factors are at play
confirmation bias
focusing on information relevant to current belief and ignoring contradictory information
study about the reliability of social perception and attribution
demonstrated how social perception and attributions can be very unreliable
subjects in a study were more likely to shoot a black subject holding a harmless object and hold back from shooting an armed white subject
categorization
our tendency to perceive stimuli as apart of larger groups
person schema
describe personalities of people, either specific individuals or types
self-schemas
organize conception of our own characteristics
we behave in a way that matches
the way we view ourselves is modified by feedback we receive from others
incorporate more distinctive features that make us stand out from others
group schemas
stereotypes regarding members of a group or social category
role schemas
indicate which attributes and behaviors are typical of persons occupying a particular role in a group
event schemas
regards important, recurring social events, specifies activities that make up the event
gender schemas
characteristics and behaviors we expect from men vs. women
ex. women are respected less when they hook up frequently than they do men who hook as often
research on memory and schema
we use schema to fill in gaps of our memory
more likely to remember facts consistent with their schemas
more likely to recall schema that is contradictory and consistent better than schema that is irrelevant
concrete facts are remembered over abstract facts (tells lies vs. dishonest)
complexity-extremity effect
the more members of a group we interact with, the less uniform we see group members, result is that our schema is more complex
when schema is less complex we enact more extreme judgement
ex. white students judging law school applications for white and black students judged black students more extremely in either a positive or negative way
shortcomings of schemas
over-accepting of info that fits a schema (ex. confirmation bias)
adding inaccurate elements just because they fit into a schema
forced misapplication of a schema
implicit personality theory
a person schema that makes assumptions about how personality traits are correlated with one another
allows us to make inferences beyond available information
depicted by mental map, traits that are closer together are related
warmth and competence dimensions
ex. students described as gifted are assumed to be emotionally deficient
halo effect
general/overall liking for a person leads us to make assumption that all other traits are positive, produces bias
warmth dimension
will someone harm or help us
competence dimension
intelligence, skill, and creativity
stereotype
a set of characteristics attributed to all members of some specified group or social category
ex. “Ms.” seen as more achieving, masculine, and less likable than “Mrs.”
Bem Sex Role Inventory
measures sex-role stereotyping and self perceptions
stereotype threat
occurs when a member of a group suspects they will be at risk of confirming a negative stereotype of the group they belong to
fear of confirming the stereotype will interfere with performance
ex. black students performed poorly on a test compared to white students when told it was a test for intellectual ability but, when they were not told this, black and white students did equally well
ex. blacks in the diagnostic condition were more likely to fill in race related words, self-doubt words, have less willingness to report race and fewer reports of enjoying stereotypical activities
origins of stereotypes
direct experiences with members of a group
biased distribution of members in distinct roles
natural, efficient way of storing information
errors of stereotypes
assumption that all group members are alike
all members differ from other groups
misinterpreting a situation or person’s value
ignoring contradictory facts
difference between use of stereotypes between classes
higher status people tend to use stereotypes more than people of lower status because they have more people competing for their attention and need to make decisions quickly
sub-typing
a process where perceivers create subcategories of stereotyped groups to serve as exceptions to the rule to avoid threatening the overarching stereotype
way of explaining away contradictory information and preserving our own stereotypes
impression formation
process of organizing diverse information into a unified impression of the other person
trait centrality
traits that have a greater overall impact on the impression we form of that person
ex. warm v. cold professor
primacy effect
observers forming an impression of a person give more weight to information received early in a sequence than to information received later
subsequent information will be stored in a way that makes it consistent with our initial impression (ex. roommate established to be clean so her dirty socks on the floor are viewed as forgetfulness rather than sloppiness)
recency effect
recent information exerts stringer influence on our impression than earlier information
ex. two different groups watching the same courtroom arguments came to different verdicts depending on who presented last
mood and impression formation
good moods favor early information
primacy effect is eliminated when in a bad mood
self-fulfilling prophecies
when our behavior toward people based on the impressions we form of them cause these people to react in ways that confirm our original impressions
Snyder & Swann: gave participants a fake photo of either an attractive or unattractive person, attractiveness activates a positive schema, measured how male treated female over the phone and how the female behaved
findings: when a man is told that the woman is unattractive, he then believes that the woman is socially incompetent, the man treats the woman subtly worse, leading her to respond to this uncomfortableness and fulfill this expectation
availability heuristic
how fresh in our mind a particular schema is, more available if we use it more often
ex. we have more experience categorizing words by first letter, so we assume more words start with the letter “r” than have “r” as the third letter
representativeness heuristic
consider a few characteristics we know about someone or something and determine whether they belong to a member of a particular category
ex. assuming people who listen to country music are from the South and are very religious
anchoring and adjustment heuristic
use a starting point and modifying it to make a judgement about something we do not know
the type of anchor we use can affect outcome of the situation
most common anchor is ourselves
ex. I tip 10% at a restaurant and my friend tips 25%, I judge her to be incredibly generous
dispositional attribution
the process of attributing behavior to the internal states of the person who performed it
situational attribution
behavior is attributed to factors in that person’s environment
subtractive rule
when making attributions, the observer subtracts the perceived impact of situational forces from the personal disposition
used to weaken the dispositional and strengthen the situational
commonality
unique effects of actions can help identify specific dispositions of a person
social desirability
people engage in socially acceptable behaviors, which show people are normal and reveal nothing about their dispositions
Ex. Thanking host when leaving a party is normal, revealing nothing about a person
normative expectations
consider how normal a behavior is, actions that conform are uninformative while violations of norms lead to inference about dispositional attributions
fundamental attribution error
overestimate the importance of dispositional factors and to underestimate situational influences
Castro Study: students were told what side to take in Castro debate or got to choose what side they wanted to choose, yet people still believed that those who were assigned to sides were thought to actually agree with their assigned side
Quiz Bowl Study: people were randomly assigned to be either a questioner or a contestant, questioner asks contestant questions that they obviously do not know the answers to, makes the questioner look smarter even though it is just about role assignments
who favors dispositional attributions? situational attributions
individualistic cultures favor dispositions while collectivist cultures favor situational attributions
focus of attention bias
overestimate the causal impact of whomever or whatever we are focusing our attention on at a given time
perceiving stimuli that attract our attention to be the most influential
providing an explanation for fundamental attribution error, as we are socialized to focus on people during interactions not situations
actor-observer difference
observers attribute actor’s behavior to internal characteristics
actors attribute their own behavior to the context of the situation
effect is amplified if one does not know the actor very well, more likely to assume dispositional attributions
ex. videotape experiment allowed for people to see both point of views, thus changing people’s perceptions of the situation
belief perseverance
initial assumption as correct despite evidence to the contradictory
will interpret actions to be in line with stereotype as dispositional
things that do not align are written off as situational
self-serving bias
people take credit for acts that yield rewards and deflect blame for bad outcomes, allowing one to protect their self-esteem
luck
unstable and external
task difficulty
stable and external
ability
stable and internal
effort
unstable and internal
attribution of common and extreme performances
extreme performances are attributed to internal causes
common ones are attributed to external causes
attribution of a performance to stable or unstable causes
depends on how consistent a performer is
attributions and emotional outcomes
ex. failing a test because you think you lack ability will result in despair, while failing a test because of lack of effort will result in shame and the desire to improve
internal locus of control
individuals believe that they have control over many of their life outcomes
benefits: lower levels of academic stress, eat healthier, and drive safer
external locus of control
individuals feel powerless over their life outcomes
shortcomings: explains declining voting participation in young people, learned helplessness, associated with poor school performance, increased depression, and decreased self-control
learned helplessness
negative effect of external locus of control, individuals focus on past failures and conclude they are incapable of achieving success
growth mindset needs to be used to combat this
ex. Two groups are either given solvable or unsolvable problems. After working on those, the two groups were given the same solvable problems to solve. Students who had worked on unsolvable problems completed less problems than the other group.
mature sense of self
recognizing our thoughts and feelings are our own and internal
children confuse reality and imagination
children have to learn to distinguish speech to self from speech to others
looking-glass self
a person imagines how they appear to someone, how they are judged, and experiences pride or shame as a result
Play and the Game
two stages of social experience leading to the emergence of the self in children
play: young children imitate the activities of people around them, organizing different activities into meaningful roles, not yet understood that a person has many roles at once and must relate to people in other roles (ex. pretending to be a mailman or firefighter)
game: comes after play, children enter in organized activities such as complex games of school which require children to engage in role-taking to understand the game
generalized other
a conception of the attitudes and expectations held in common by the members of the organized groups with whom they interact
understanding that one’s actions are part of interdependent group activity
digital self
self constructed through online interaction
inwardly oriented: use CMC to communicate inner and personal thoughts
a narrative: self-presentation that is expected to be coherent and consistent
retractable: ability to delete self
multiplied: one can have several, diverse selves
online self-disclosure tends to be superficial and limited
clarity
important to the self
the degree to which the elements of it are clearly articulated and consistent
the more time we spend online, the less clear their self would be
self-evaluation
the views of ourselves that we perceive from others are either positive or negative
our self-evaluations will affect our behavior and the way we express our role identities
ex. a musician who thinks they are competent will pursue opportunities to perform in public more persistently
identities
meanings attached to the self by one’s self and others, thinking of various plans of action that we expect to carry out
categories that specify the positions we hold in society
role identity
constructed by observing our own behavior and the responses of others to us as we enact these roles
social identity
a definition of the self in terms of the defining characteristics of a social group
accentuation effect
when membership in a group becomes important for self-definition
perceptions of relevant out-groups are also important
negative stereotypes of those from different groups and in-group favoritism are reinforced in conversations between group members