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Attitudes
feelings that predispose people to respond in a particular way to objects, people, or events
often influenced by beliefs and experiences
constantly evolve
affect an individual’s behaviors
situational factors can override the attitude-behavior connection
Explicit Attitude
beliefs that an individual is aware of
Implicit Attitude
unconscious beliefs that often connect back to an individual’s cognitive biases
Foot-In-The-Door Phenomenon
tendency for people who have first agreed to a small request to comply later with a larger request
Door-In-The-Face Effect
the tendency for individuals to accept a moderate request after being asked an unreasonable request
Cognitive Dissonance
the mental tension an individual experiences when they become aware that their attitudes and behavior do not coincide
Cognitive Dissonance Theory
proposed by Leon Festinger
people try to reduce dissonance by adjusting their actions to match their attitudes, or they change their attitudes to match their past actions
Attitudes-Follow-Behavior Principle
proposes that people can influence their attitudes by altering their behaviors
Persuasion
changing people’s attitudes
can potentially influence their actions
Peripheral Route Persuasion
occurs when people are influenced by attention-getting cues that trigger speedy, emotion-based judgements
ex: celebrity endorsements
Halo Effect
a cognitive bias where an individual’s overall impression of someone influences how they feel and think about his or her character
Central Route Persuasion
occurs when interested people’s thinking is influenced by considering evidence and arguments
more thoughtful use of persuasion
more durable
Cultural Relativism
an individual views another culture by its own standards
doesn’t believe any culture is superior to another
Belief Perseverance
the tendency to maintain a belief despite new information or evidence that clearly contradicts it
individual is not willing to change their perspective
Confirmation Bias
the tendency to focus on information that confirms pre-existing views while dismissing conflicting information
allows an individual to support their current perspective without having to confront conflicting information