Communication in Healthcare

Flashcards covering key concepts and vocabulary related to communication in healthcare settings.

Communication

The exchange of information, thoughts, ideas, and feelings.

Verbal Communication

Messages conveyed through spoken or written words.

Nonverbal Communication

Messages conveyed through body language, gestures, and facial expressions.

Interference

Anything that changes the meaning of the intended message.

Feedback

The receiver's response that indicates whether the message was understood.

HIPAA

Health Insurance Portability and Accountability Act; a law to maintain patient privacy.

Cultural Diversity

The different backgrounds and experiences of groups of people that can affect communication.

Person-Centered Care

Care that considers the personal needs of individuals.

Effective Communication

Communication that leads to better relationships and understanding in healthcare.

Therapeutic Communication

A face-to-face process focusing on advancing the physical and emotional well-being of the resident.

Objective Information

Information based on observable and measurable signs.

Subjective Information

Information based on personal reports or symptoms provided by the patient.