How do companies like Google and Facebook make money?
Advertising
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How have Internet service providers (ISPs) changed over time?
Provide consumers access to Internet, Become broadband
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What company dominated the ISP market in the late 1990s and early 2000s?
AOL
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Why did that change? (AOL)
Content now free, adapting with Time Warner then split
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What are the dominant web browsers and search engines?
Internet Explorer, Google, Safari, Opera
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What do internet companies spend money on? What is their overhead?
Investments; software, facilities, equipment
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What is open source software? What are some examples?
Microsoft, Anyone can learn to modify
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What is digital archiving? Who is working on it?
Internet Archive; all US citizens
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What are some examples of government surveillance
Collecting browser histories and online records
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What is a phishing scam?
Internet identity theft
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What are some examples of unethical data gathering?
E-commerce, cookies, spyware
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What is the Children's Internet Protection Act?
Act that requires schools and libraries that receive federal funding for internet access to use software that filters out any visual content deemed obscene, pornographic, or harmful to minors, unless disabled at the request of adult users
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What are some major social movements that have been credited to the Internet?
Arab Spring, Occupy Wall Street, Tea Party
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For example, know something about the Arab Spring and Occupy Wall Street and Tea Party movements.
Political movements, Arab Spring—> Regime changes in Middle East, US—> Examples of getting together on SM to protest, (Big Government)———-> Political movement tied to Internet
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What is the digital divide?
Contrast between the "information haves" and the "information have nots"
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Why do some governments block access to the Internet?
Spread of information can create hostility
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What is mechanical gaming? What is a penny arcade?
Mechanical gaming— coin operated contraptions, Penny arcade— Home to entertainment
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Why was pinball banned early in its history? What changed?
Gambling, return flaps (Flipper bumper)
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What were some of the first home gaming systems?
Odyssey
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What were some of the most popular games?
Pong
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What was the role of arcades? What did arcades signal?
Created social medium
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How have graphics evolved? What is a bit? How many bits are in a standard game?
Binary digits that can be processed at a time(the higher the rate, the more graphics)
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What game consoles currently dominate the market?
Nintendo, Sony, Microsoft
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What early advantage did computer games have? What is their role now?
Classics have nostalgia; convenience
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What was the first game to connect to the Internet?
Sega Dreamcast
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What is the impact of online fantasy sports?
Inclusive with TV, social component
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What is an MMORPG? What are some examples?
Massive multiplayer online role-player games—- Set virtual worlds
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What is Second Life? What is an avatar?
Second-Life: Set in real-time; human avatars; Characters played and customized by the player
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How do they speak to each other? What are some terms they use? (for example what is a noob?)
PUGs, ninjas, trolls, noobs—-> Gamespeak
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What is collective intelligence?
Tips and cheats held in a database for electronic games
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Know something about immersion and addiction.
Immersion—- More inclusive for all and more appealing; Addiction—- Habit formation
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How do gaming companies make money? How big is the market?
Sell of gamings and consoles; 60% has consoles
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How much can games cost to make? Why? What has been one of the most expensive games ever made?
The same as a movie; Grand Theft Auto 4
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What is included in a development budget?
The money spent on designing, coding, scoring, and testing
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What is the Entertainment Software Rating Board (ESRB)?
Labeling to inform parents of violence and sexual content
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Why do games have First Amendment protection? How did that happen?
Supreme Court declared freedom of speech after selling an M game to minors
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Where are some of the many places we see ads?
Everywhere
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Why is advertising important when studying mass media?
The new market, persuasive techniques, brand-names
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What are some ways we can avoid advertising?
DVRs, blocking pop-ups
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Why were there very few ads prior to the Industrial Revolution?
No personalization, differentiate their product from competing goods
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What was a space broker?
individuals who purchased space in newspapers and sold it to various merchants
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Who opened the first ad agencies? (Hint: one worked for the newspapers and the other didn't)
Volney Palmer (Newspaper) & N.W. Ayer
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What is one of advertising's greatest accomplishments? (Hint: think branding)
Manufacture sold their goods directly to retail—- give idea of who made them; ads made consumers want specific
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How did the sale of patent medicine change advertising?
Federal Food & Drug Act. Companies police their own forces
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How has advertising shaped and influenced American culture?
Technological advances create values and enforced ideas "good housewife"
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What are some of the watchdog groups?
Better Business Bureau, Federal Trade Commission (FTC),
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What government agency regulates ads?
Audit Bureau of Circulation (ABC)
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What are subliminal ads? Why were they banned?
Hidden or disguised in print, bother subconscious minds
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What types are there? (ad agencies)
Mega-agencies & boutique agencies
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What are the four main areas of an ad agency? What are their functions?
Account planning, creative development, media buying, and account management
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Which area is the "nerve center?"
Creative Development
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What tools would an agency use to create a successful ad? How would they conduct research? What metrics would they use?
Research and creativity, viral marketing— Accounts
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How has the Internet changed advertising?
It is now curated to the individual and paid search advertising dominates Google, Yahoo!, Bing
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What is a testimonial? What is the bandwagon effect? What are some examples?
Testimonial-Sayings from either famous or regular people for the purpose of buying, Bandwagon— Everyone is using product, fear of being left out
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What is the difference between snob appeal and hidden-fear appeal?
Snob—Elevate status for snob, Hidden-fear—- Plays on insecurities
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What is the association principle? What are some examples?
Associates a product with a positive cultural value or image
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What are some concerns about advertising?
Promote drinking, eating disorders, smoking, drugs directly to consumers—Aim towards children and teens
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What are some problems that are often blamed on ads?
Drinking and drugs
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What is the role of political advertising?
Use of ads to promote a candidate's image and persuade to adopt a particular viewpoint.
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hat was the Citizens United case? Why is it important?
Advertising influences us through political ads; 2010— Citizen United vs. Election, Created super PAC (Political Action Committee)— Exist to raise money and buy ads—- Same level of first amendment as any average citizen; Criticized
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How do we define PR? What is its purpose?
Public Relations; Construct images, adopt a certain point of view
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What was a press agent? What were their goals?
People who conveyed favorable messages to the public about their clients
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Who was P.T. Barnum? Who was William F. Cody?
Circus— exaggeration, Cody—- Promote himself and his traveling shows
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What were some of the tactics press agents used to promote the railroads?
Deadheading, hiring press agents to help get federal funds and put value on the Railroad
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Who was Ivy Lee? Who was Edward Bernays? How did they influence PR?
Lee—-Helped Rockefeller— Come out with the story of oil company before the press,
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Bernays—- Promoted women, psychology and sociology of profession
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What is propaganda?
Communication that is presented as advertising or publicity and that is intended to gain (or undermine) public support for a special issue, program, and policy
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What research tools do PR practitioners use to formulate the message?
Press Releases, Video News Releases, Public Service Announcements
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What tools do they use to convey the message?
Interactions, press kits, YouTube, PR based Websites
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How do they work with the media? What is crisis management?
Sole source of information, clean up reputation of a company or business
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How do they manage community and government relations?
Have clients perform as good citizens, donations and events, new business with satisfaction
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What is astroturf lobbying?
Lobbying effort to look like it came from the common folk (masses) but isn't—-> From corporation
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How would you describe the relationship? Do they need each other?
Antagonistic, interdependent
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What is interdependence?
Rely on each other; Press Releases— Info, PR controls the access to information
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Why are journalists sometimes skeptical of PR?
Control the flow of information; What isn't a reason that a journalist may be skeptical
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What is PRSA?
Public Relation Society of America— PR WatchDog Groups
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What are some other watchdog groups (or publications)?
Public Relations Society of America
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What is PR's role in politics?
Favorably shape or reshape candidate's image
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What is spin?
Skewing of a story to either look good or bad, change the way it is framed, changing impact—— Crisis Communication (BP)
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We discussed nine criteria that make an item newsworthy:
Timeliness, proximity, conflict, prominence, human interest, consequence (or impact), usefulness, novelty, and deviance
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What does neutrality mean? What are some reasons journalists practice this?
Present “facts” and information without judging them; Greater credibility
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Who was Herbert Gans? Which values did he observe?