Computer Troubleshooting and Maintenance

These flashcards cover key terms and concepts related to computer troubleshooting and maintenance, focusing on definitions and explanations of important processes and problems encountered in this field.

Computer Repair

The process of identifying, analyzing, and fixing hardware or software problems in a computer system.

Computer Maintenance

Preventive and corrective actions performed regularly to ensure that computers function effectively.

Hardware-related Problems

Issues such as faulty power supply, damaged motherboard, defective RAM, and faulty storage devices.

Software-related Problems

Issues such as corrupt operating system files, incompatible drivers, and malware infections.

User-related Problems

Problems caused by wrong settings, accidental deletion of files, and improper shutdown.

Top-down Approach

Start troubleshooting with software before checking hardware.

Bottom-up Approach

Begin troubleshooting with hardware before moving to software.

Divide-and-Conquer Approach

Break the system into smaller sections and test each section separately.

Swap Test Method

Replace suspected faulty components with known working ones to diagnose issues.

Power Supply Unit (PSU) Failure

A condition where the computer won't power on, usually accompanied by a burnt smell or no fan movement.

Random Access Memory (RAM) Fault

Characterized by frequent reboots, blue screen errors, or beeping during POST.

Hard Disk Failure

Symptoms include clicking noises, slow access, or an 'Operating System Not Found' error.

Overheating

Occurs when the computer shuts down after prolonged use, often with fan noise.

Diagnostic Software

Programs like MemTest86, CrystalDiskInfo, and HWMonitor used to diagnose hardware issues.

Troubleshooting Hypothesis

A proposed explanation of the possible cause of the problem, based on user data analysis.

Maintenance Log

A record that includes problem description, diagnostic steps performed, solution applied, and other relevant details.