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person perception
how we form impressions of ourselves and others, including attributions of behavior
attribution theory
explain someone’s behavior by crediting either the situation or person’s state, enduring traits
fundamental attribution error
tendency for observers, when analyzing others’ behaviors, to underestimate impact of situation and overestimate personal disposition
actor-observer bias
those acting attribute behavior to external causes, observers attribute to internal
prejudice
unjustifiable and negative attitude toward group; predisposition to discriminatory action
stereotype
generalized belief about a group of people
discrimination
unjustifiable negative behavior toward group or its members
just-world phenomenon
tendency to believe world is fair and people get what they deserve
social identity
“we” aspect of self concept; group form of who am i
ingroup
people with whom we share common identity
outgroup
those perceived as different from ingroup
in-group bias
tendency to favor our own group
scapegoat theory
prejudice offers outlet for anger by providing someone to blame
other-race effect
recall faces of one’s own race more accurately than faces of other races
attitudes
feelings influenced by beliefs that predispose us to respond in certain way
foot in door phenomenon
people who first agreed to small request will comply to larger request
role
set of expectations about social position defining how those in position ought to behave
cognitive dissonance theory
reduce discomfort we feel when 2 thoughts are inconsistent
persuasion
changing people’s attitudes, potentially influencing actions
peripheral route persuasion
influenced by incidental cues like speaker’s attractiveness
central route persuasion
interested people’s thinking is influenced by considering evidence and arguments
norms
society’s understood rules for accepted and expected behavior
conformity
adjusting behavior to coincide with group standard
normative social influence
desire to gain approval and avoid disapproval
informative social influence
willingness to accept others’ opinions of reality
obedience
complying with order/command
social facilitation
improved performance on simple/well-learned tasks and worse on hard ones in presence of others
social loafing
people in group exert less effort when pooling efforts toward common goal vs individual accountability
deindividuation
loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
group polarization
enhancement of group’s prevailing inclinations through discussion within the group
groupthink
desire for harmony in decision-making group overrides realistic appraisals of alternatives
culture
enduring behaviors, ideas, attitudes, values, traditions shared by group and transmitted from 1 generator to the next
tight culture
place with clearly defined and reliably imposed norms
loose culture
flexible and informal norms
aggression
physical/verbal behavior intended to harm someone physically or emotionally
frustration-aggression principle
frustration creates anger which generates aggression
social script
culturally modeled guide for how to act in various situations
mere exposure effect
repeated exposure to novel stimuli increasing our liking
passionate love
aroused state of intense positive absorption in another; beginning of romantic relationship
compassionate love
deep affectionate attachment we feel for those with whom our lives are intertwined
equity
people get what they give in a relationship
self disclosure
act of revealing intimate aspects of ourselves to others