Abbreviations 2

ICTU

Irish Congress of Trade Unions

IDA

Industrial Development Agency

IFA

Irish Farmers Association

IFSC

International Financial Services Centre

IPO

Initial Public Offering

ISDN

Integrated Services Digital Network

ISIF

Ireland Strategic Investment Fund

ISME

Irish Small and Medium Enterprises

ISO

International Standards Organisation

IT

Information Technology

JIT

Just In Time

JLC

Joint Labour Committee

LAN

Local Area Network

LEO

Local Enterprise Office

Ltd

Private Limited Company

MBO

Management Buyout

MD

Marketing Director

MEP

Members of European Parliament

MNC

Multinational Company

NAFTA

North American Free Trade Agreement

NAMA

National Assets Management Agency

NCA

National Consumers Association

NPHET

National Public Health Emergency Team

NTMA

National Treasury Management Agency

P&L

Profit and Loss Account

PA

Personal Assistant

PAYE

Pay As You Earn

PLC

Public Limited Company

PPSN

Personal Public Service Number

PR

Public Relations

PRO

Public Relations Officer

PRSI

Pay Related Social Insurance

QA

Quality Assurance

R&D

Research and Development

ROCE

Return On Capital Employed

ROI

Return On Investment

SEM

Single European Market

SIPTU

Services, Industrial, Professional and Technical Union

SMART

Specific, Measurable, Agreed, Realistic, Timed Objectives

SME

Small and Medium Enterprises

SO

Standing Order

SRCOP

Standard Rate Cut Off Point

SWOT

Strengths, Weakness, Opportunities, Threats

TC

Total Cost

TNC

Transnational Company

TQM

Total Quality Management

TR

Total Revenue

TUI

Teachers Union of Ireland

USC

Universal Social Charge

USP

Unique Selling Point

USMCA

United States, Mexico, Canada Agreement

VAT

Value Added Tax

VC

Variable Cost

VDU

Visual Display Unit

VHI

Voluntary Health Insurance

WEEE

Waste Electrical & Electronic Equipment Directive

WRC

Workplace Relations Commission

WTO

World Trade Organisation

WWW

World Wide Web