Chapter 13 - Meetings, Conventions, and Expositions

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32 Terms

1
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Associations date back to the Middle Ages where?

Europe

2
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The American Society of Association Executive (ASAE) includes: ______ members and _____ associations operating at the national level.

30,000 / 7,400

3
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How many associations are at the regional, state, and national level?

100,000

4
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What are some of the Key Players when putting together meetings, conventions, and expositions?

  • Convention and Visitors Bureaus (CVB)

  • Meeting planners and clients

  • Convention centers

  • Exhibitions

5
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What is the role of the Convention and Visitors Bureaus (CVB)?

  • a non-profit umbrella organization that represents an urban area and works to increase both business and leisure traveler business

  • found in many medium and large sized cities.

  • the main goal for them is to increase revenue for the local community

6
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The Convention and Visitors Bureaus work closely with meeting planners and local venues including:

  • transportation

  • hotels

  • restaurants

  • attractions

  • suppliers

7
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What is a Familiarization Trip?

The Convention and Visitors Bureaus sales manager will invite the meeting planner to visit the destination for a site inspection.

8
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What are the five Key Responsibilities of the CVB?

  • Enhance the image of tourism in the local area

  • Market the area and encourage people to visit and to stay longer

  • Target and encourage select groups to hold meetings in the city

  • Assist groups with convention planning

  • Encourage visitors to partake in all aspects of the city

9
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Destination Management Companies

  • service organization that offer a host of programs and service to meet clients needs

  • Fist step is to sell the destination, next assist with all other aspects of the event from making hotel reservations to coordinating dinners or special events

10
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Meeting Planners

  • May be independent contractors or full-time employees of corporations or associations

  • Plan all elements of the meeting from pre-meeting through event and post meeting discussions

11
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Meeting Planner Role is Responsible for:

  • Pre-planning activities

  • On-site activities

  • Post-meeting activities

12
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Service Contractors

  • Individuals responsible for providing all services needed to run a trade show

  • Hired by the exposition show manager or association meeting planner

  • They serve many of the needs of an exhibitor such as reservations, online service, etc…

13
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Meeting Types

  • Clinic

  • Forum

  • Seminar

  • Symposium

  • Workshop

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Meeting Types: Clinic

a workshop-style meeting where attendees often learn by doing

15
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Meeting Types: Forum

a meeting with open discussion of common concerns

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Meeting Types: Seminar

lecture and dialog led by an expert discussion leader who allows participants to share experiences

17
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Meeting Types: Symposium

led by experts on a particular subject and opinions are gathered

18
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Meeting Types: Workshop

typically a small group, led by a trained facilitator; includes lecture, exercise, and activities designed to enhance learning

19
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Purpose of Meetings:

  • are held to affect behavior

  • and there are many different types

20
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what are the different kinds of meetings?

  • presentation of new items

  • recognition and reward

  • to meet legal requirements

  • introduction of new policies are procedures

21
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There are multiple ways to set up a meeting room, and the clients will work with the facility to make arrangements. The main types of setups are:

  • Theater style

  • Classroom style

  • Boardroom style

22
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Association Meetings

  • thousands are held annually

  • cost is often a prime factor, as attendees pay their own way

  • the meeting planner needs to consider multiple factors when choosing a destination like: price, distance, and availability of accommodations

23
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Conventions

  • larger meetings with some type of expo or trade show included

  • most last 3 to 5 days

24
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Expositions

  • they bring together vendors of products and services with prospective buyers

  • they often take place in conjunction with conventions

  • they pay to show their wares and are a key part of the convention industry

25
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Types of Meetings

  • annual meetings

  • board meetings

  • corporate meetings, conventions, and expos

  • social, military, education, religious, and fraternal groups (SMERF)

  • Incentive meetings

26
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what does MICE stand for

  • Meetings

  • Incentive travel

  • Conventions

  • Expositions

27
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The meeting planning process is complex and may run from ____ to ____ or even ____

weeks / months / years

28
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What are the steps in the Meeting Planning Process

  • budget

  • request for a proposal

  • site inspection

  • selection

  • negotiation

  • contracts

  • pre-meeting activities

    • plan agenda

    • set budget

    • negotiate contracts

  • on site activities

  • post-meeting activities

29
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Contracts

a legally binding document agreed to by all parties

30
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Three elements required to make a contract enforceable are:

  • an offer

  • consideration

  • acceptance

31
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Venue decisions is based on factors such as:

location, price, amenities, and purpose of the meeting

32
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Meeting Venues location examples

  • City center

  • convention centers

  • conference centers

  • Hotel / Resorts

  • Cruise ships

  • Colleges and Universities