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Audience
Complex and varied group of people the speaker addresses.
Civility when speaking
Care and concern for others, the thoughtful use of words and language, and the flexibility to see the many sides of an issue.
cognitive restructuring
Process that helps reduce anxiety by replacing negative thoughts with positive affirmations.
decoding
Translating words, sounds, and gestures into ideas and feelings in an attempt to understand the message.
Encoding
Translating ideas and feelings into words, sounds, and gestures.
Feedback
The verbal and nonverbal signals an audience gives a speaker
INTRApersonal communication
communication with oneself
INTERpersonal communication
the exchange of thoughts, feelings, and beliefs between two or more people
Visualization
mental imaging in which a speaker vividly pictures himself or herself giving a successful presentation
Public Dialogue
ethical and civil exchange of ideas and opinions among communities about topics that affect the public
How much of our day is spent listening to others communicate?
70%-80%
What word should always be in the statement of purpose for a speech?
"Audience"
Brainstorming by free association
Sitting in front of a blank paper or computer screen and just writing whatever comes down to mind
Brainstorming by categories
Pick a bunch of categories and then list five or six random ideas that belong to each category
brainstorming by clustering
Generating speech topic ideas by starting with one idea and then forming associations that radiate out from the original idea
Within which context is public speaking the most restricted in terms of topic, length, and goal?
Being required to speak (In contrast to spontaneously giving a speech or deciding to do one)
Time limits and preselected purposes are considered ________ that will affect a speaker's selection of a topic for a classroom speech.
Constraints
The phrase "to commemorate" refers to which aspect of the speech development process?
The general purpose
What is a thesis statement?
a single declarative sentence that summarizes the main points of your speech. (They also indicate what you want to say in your speech to accomplish your speaking goal & preview the content of your speech for your audience)
master status
significant positions a person occupies within society that affect that person's identity in almost all social situations
standpoint
Perspective from which a person views and evaluates society.
demographic audience analysis
analysis that identifies the particular population traits of an audience
Empathy
Trying to see and understand the world as another person does.
When opening a speech up to questions-and-answers from the audience, a speaker runs the risk of losing ________.
Control
information overload
When we take in more information than we can process but realize there still is more information we are expected to know.
patchwork plagiarism
stealing ideas or language from two or three sources and passing them off as one's own
global plagiarism
stealing a speech entirely from a single source and passing it off as one's own
incremental plagiarism
failing to give credit for particular parts of a speech that are borrowed from other people
How is narrative helpful in a speech to get points across?
stories can give historical context to events, make strong connections between ideas and experiences, and add emotional depth to characterizations. They can also describe subjects, settings, and actions with sensory details that can captivate an audience.
Testimony
quotations or paraphrases used to support a point
expert testimony
testimony from people who are recognized experts in their fields
peer testimony
testimony from ordinary people with firsthand experience or insight on a topic
personal testimony
testimony based on your own personal experiences and beliefs
chronological order
a method of speech organization in which the main points follow a time pattern
spatial order
a method of speech organization in which the main points follow a directional pattern
causal order
a method of speech organization in which the main points show a cause-effect relationship
problem-solution order
a method of speech organization in which the first main point deals with the existence of a problem and the second main point presents a solution to the problem
topical order
a method of speech organization in which the main points divide the topic into logical and consistent subtopics
Connectives
The words and phrases we use to link ideas in a speech
Transitions
Phrase that indicates a speaker is finished with one idea and is moving on to a new one.
internal preview
a statement in the body of the speech that lets the audience know what the speaker is going to discuss next
internal summary
a statement in the body of the speech that summarizes the speaker's preceding point or points
Signpost
Simple word or statement that indicates where you are in your speech or highlights an important idea.
preparation outline
a detailed outline developed during the process of speech preparation that includes the title, specific purpose, central idea, introduction, main points, subpoints, connectives, conclusion, and bibliography of a speech
speaking outline
A condensed form of a preparation outline that you use when speaking.
What is a personal benefit to the speaker for delivering a solid introduction to a speech?
Confidence
How can you encourage active listening by the audience in the introduction to your speech?
Ask a compelling question, use a startling statement, tell a story, use a quote, or give a demonstration
When writing your conclusion, what question should you ask yourself?
"What ideas should the audience remember?"
Informative speech
Speech that communicates knowledge and understanding about a process, an event, a person or place, an object, or a concept.
Audience recall with visual aids is ___ times more than without aids.
6
When using visual aids in a speech, you should
Display visual aids only while discussing them, maintain eye contact with listeners when showing visual aids, don't turn your back to the audience for too long
organizational chart
The visual representation of an organization's structure
Flow Chart
chart that illustrates direction or motion
When you create a chart, why do you want to use single words, simple images, or short labels for titles and positions and as few words as possible to describe the steps of a process?
To help your audience visualize the process and its parts quickly and clearly by keeping it simple.
When you want to compare numbers, quantities, or statistics, use a _____ as a visual aid
Graph
As a rule of thumb, ensure the readability of your text by choosing a ______ font.
Simple
Serif Fonts
show small finishing strokes at the ends of the strokes of the letters and so create a baseline for readers' eyes, leading them easily from letter to letter. Better to use when reading a lot of text.
Sans Serif Fonts
Fonts that do not have a tail, or stroke, at the end of some characters, and are commonly used in headlines.
How does varying font size help the audience?
you help your audience identify your main points and subpoints easily and quicker.
Balance
Visual relationship between the items on a visual aid.
From a public speaking perspective, what is the most important reason to use culturally inclusive and gender-inclusive language during a speech?
Connection with the audience
A trained listener can process _____________ words per minute
350-450
Verbal clutter
extraneous words that make it hard for the audience to follow your message
spotlighting
Practice of highlighting a person's race or ethnicity (or sex, sexual orientation, physical disability, and the like) during a speech.
Cultural sensitivity
being aware that cultural differences exist and have an effect on values, learning, and behavior.
political correctness
the idea that language shapes behavior and therefore should be regulated to control its social effects
colloquialism
informal words or expressions not usually acceptable in formal writing
careful listener
listener who overcomes listener interference to better understand a speaker's message
critical listener
listener who listens for the accuracy of a speech's content and the implications of a speaker's message
ethical listener
listener who considers the moral impact of a speaker's message on one's self and one's community
Euphemism
An indirect, less offensive way of saying something that is considered unpleasant
Jargon
special words or expressions that are used by a particular profession or group and are difficult for others to understand.
What is a speech that is considerate and delivered in an oral style?
Listenable speech
What is a speech that eases the audience's burden of processing information?
Considerate speech
inductive reasoning
Process of reasoning that uses specific instances, or examples, to make a claim about a general conclusion. (argument by example)
Deductive reasoning
reasoning in which a conclusion is reached by stating a general principle and then applying that principle to a specific case (The sun rises every morning; therefore, the sun will rise on Tuesday morning.)
major premise
Claim in an argument that states a familiar, commonly accepted belief (also called the general principle).
causal reasoning
reasoning that seeks to establish the relationship between causes and effects
When you use causal reasoning, be careful not to claim a causal relationship if it _____________________________
cannot be proved
Analogical reasoning
reasoning in which a speaker compares two similar cases and infers that what is true for the first case is also true for the second
Reasoning by sign
occurs when you conclude that the presence of one thing indicates the presence of another
Ad hominem
a fallacy that attacks the person rather than dealing with the real issue in dispute
False Dilemma (Either/or)
A fallacy in which the speaker presents two extreme options as the only possible choices.
Hasty Generalization
A fallacy in which a faulty conclusion is reached because of inadequate evidence.
Red herring
A fallacy that introduces an irrelevant issue to divert attention from the subject under discussion
Slippery Slope
A fallacy that assumes that taking a first step will lead to subsequent steps that cannot be prevented
fallacy
Argument that seems valid but is flawed because of unsound evidence or reasoning.
narrative organization
organizational pattern that uses one or more stories to construct an argument
the foundation of ethical persuasive speaking
Honesty
The elaboration likelihood model focuses on ________.
how the audience processes information
Chronological, topical, and spatial patterns of organization are suitable for speeches on questions of fact or value because ________.
they do not request people to take action
Invitational Speaking Environment
Environment in which the speaker's highest priority is to understand, respect, and appreciate the range of possible positions on an issue, even if those positions are quite different from his or her own.
The four most common organizational patterns for invitational speeches
Chronological
Spatial
Topical
Multiple perspectives
condition of equality
requires the speaker to acknowledge that all audience members hold equally valid perspectives worthy of exploration
condition of self-determination
recognizing that the members of your audience are experts in their own lives
condition of value
recognizes value of audiences views
multiple perspectives
being able to examine things from different points of view
public deliberation
engaging in a process that involves the careful weighing of information and views