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Product components
core product, supplemental features,
symbolic/experiental
core product
basic benefit
ex: transportation from car
supplemental features
added value
ex: GPS system
symbolic/experiential
brand prestige, experience
ex: luxury appeal
types of brands
manufacturer, private distributer, generic
manufacturer brand
created by producers
ex: nike
private distributer brand
owned by retailers
ex: kirkland at Costco
generic brand
no brand name, usually low price
brand elements and protection
brand name, brand mark, trademark
brand name
spoken part
ex: "coca-cola"
brand mark
symbol or logo
ex: nike swoosh
trademark
legal protection of brand elements