Foundation Social Work Practice I - Overview of the Helping Process

Flashcards covering key concepts, ethical dilemmas, helping process stages, social work skills, and client interactions drawn from the lecture notes.

What are some initial considerations involved in the helping process?

1. Physical conditions - adequate ventilation, comfy, temperature, space, sound/video, culturally sensitive decor, toys for children and multiple ways to exit. (Supportive, comfy, private).

2. interaction type - purpose, setting, client characteristics, number of participants.

Phases of Helping Process

The three main phases: Phase I - exploration, engagement, assessment; Phase II - implementation and goal attainment; Phase III - termination.

Phase 1: exploration and engagement

Exploration - active listening, asking questions, gathering information about the client and their situation.

Engagement - establish rapport and enhancing motivation.

Phase 1: assessment

Formulating multidimensional assessment of the problem, identifying systems, and identifying relevant resources.

Phase 1: planning

Mutually negotiating goals and formulating a plan/course of action.

Helping process phase 2

Implementation and goal attainment

• enhancing self-efficacy

• Monitoring progress

• Barriers to goal attainment

Exploration (a deeper dive)

1. Exploring client concerns

2. Furthering responses, paraphrasing, feedback.

3. Exploring expectations.

4. Eliciting essential information.

What does focusing in depth involve (phase 1)

1. Employing outlines

2. Assessing emotional functioning

3. Exploring cognitive functioning

4. Exploring suicidal risk, substance abuse, violence, sexual abuse.

Active Listening

A social work skill involving fully concentrating, understanding, responding, and remembering what the client says.

Engagement

The process of establishing rapport and enhancing motivation between the social worker and the client.

Implementation

The phase where the mutually agreed plan of action is executed to address client concerns.

Assessment

The process of formulating a multidimensional assessment of the client's problems and identifying relevant resources.

Goal Attainment

Tracking and monitoring progress to ensure that the set goals are being achieved in the helping process.

Termination

The final phase of the helping process where the social worker assesses the achievement of client goals and strategies for maintaining change.