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Target market
The specific group of customers the business is trying to sell to, usually defined by characteristics like age, gender, lifestyle.
Market segmentation
Dividing a market into smaller, distinct groups with common traits.
Focus group
Small group of customers discuss a product/campaign pre-launch giving the business valuable insight.
USP (Unique Selling Point)
Something that makes a product/service stand out from its competitors.

Product life cycle
The stages a product goes through from launch to withdrawal, showing level of sales expected from each stage.
Direct marketing
One to one communication with customers via email, SMS, post or apps
Digital marketing
Using digital influencers to promote products.
Personal selling
Face to face or online guidance from a salesperson to help the customer decide.
Channel of distribution
The path a product takes to reach the consumer.
(Manufacturer —→ Agent —→ Consumer, or others)
USP analysis
A focused review of what makes the product different from its competitors.
STEEPLE analysis
Tool used to assess the influence of external factors in a business. Made up of Social (S), Technological (T), Economic (E), Environmental (E), Political (P), Legal (L), Ethical (E) factors.