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Norms
Understood rules for accepted and expected behavior, proper behavior
Chameleon Effect
By Chartrand and Bargh, others in our group often doing the same behaviors as each other
Mood Contagion
We take on the emotional tones of those around us, allows us to empathize
Mood Linkage
The sharing of moods
Conformity
Studied by Soloman, adjusting our behavior or thinking to coincide with a group standard
Normative Social Influence
Influence resulting from a person’s desire to gain approval or avoid disapproval
Dynamic Norms
Norms that are changing/new, but still supported by people
Informational Social Influence
Influence resulting from a person’s willingness to accept others’ opinions about reality
Collectivism
Emphasizing group standards
Individualism
Emphasizing an independent self
Stanley Milgram
Studied effect of punishment on learning, electricity volt experiment
Birkenhead Drill
Soldiers line up on a sinking ship, following orders to maintain order
Conclusion of Birkenhead Drill
Individuals or groups conform to strict protocols even in life-or-death situations
Foot-in-the-Door Technique
Persuasion technique where a small, initial request is made so the person will comply with a larger request (after first acts of compliance, attitudes follow and justify behavior)
Social Control
Power of a situation
Personal Control
Power of individual
Minority Influence
The power of one or two individuals to sway majorities
Norman Triplett
Reported that adolescents would wind a fishing reel faster in the presence of someone doing the same thing (others’ presence influences behavior)
Social Facilitation
By Triplett, in the presence of others, improved performance on simple or well-learned tasks, and worsened performance on difficult tasks
Social Loafing
The tendency for people in a group to exert less effort when pooling their efforts with others rather than being on their own
Deindividuation
The loss of self-awareness and self-restraint occurring in group situations when people are annoyed, leading to impulsive or antisocial behavior
Group-Polarization
The enhancement of a group’s beliefs and attitudes through discussion within a group
Groupthink
By Irving Janis, the mode of thinking that occurs when the desire for harmony in a decision-making group results in irrational decision-making outcomes
Result of Groupthink
Group minimizes conflict and reaches a consensus decision without critical evaluation, leading to possible catastrophic behaviors