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Transaction Processing Systems (TPS)
handle the day-to-day business data at the operational level of the organization. Example: grocery store checkout cash registers, Amazon transactions.
Management Information Systems (MIS)
produce detailed and specified information to help manage a company. Uses TPS data to generate reports. Example: annual sales data, performance data.
Office Automation Systems (OAS)
support a wide range of predefined day-to-day work activities. Examples: Microsoft Word, Excel, PowerPoint, Outlook.
Knowledge Management Systems (KMS)
help organizations capture, store, and retrieve organizational knowledge. Examples: training materials, company policies.
Decision Support Systems (DSS)
analyze data and support decision-making. Example: sales forecasting, loan and investment analysis.
Mobile Applications
represent a niche application model for mobile information broadcasting. Examples: Instagram, WhatsApp, Office Mobile.
Intelligent Systems
simulate human intelligence (reasoning, learning, sensing). Examples: AI for loan applications, self-driving cars, Siri, Alexa.
Input Technologies
Enter data into a device
Scanners
convert printed/handwritten text and images into digital data.
Smart Cards
contain microprocessor chip, memory circuits, or magnetic stripe. Some allow contactless transmission using RFID and NFC.
Electronic Communication Tools
This application software lets users convey verbal and written information and send files, documents, or other content such as fax, email, voice mail, and blogs.
Electronic Conferencing Tools
These tools allow information sharing and engaging user interactions, such as internet forums and video conferencing.