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26 Terms

1

Tranquility

Communicated by pale colors, grays, pinks

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2

Warmth

Communicated by reds, oranges, pinks, browns

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3

Blue Background

Color often used in a conservative presentation.

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4

Excitement

Communicated by reds & blacks together with gray

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5

Visual Aid

Should strengthen the key points of a presentation

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6

The Human Resource Department

usually dictates policies for disciplining and terminating employees.

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7

Communication style that thinks fast, talks fast, and acts decisively- often as a boss

director

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8

People-oriented, laid-back, rarely impulsive communication style

mediator

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9

Communication style that is cautious, appreciates data, and is detail oriented

strategist

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10

Type of communication style that is characterized by words “dreamer” “ creative “

promoter

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11

Type of feedback that paraphrases the senders message

interpretive

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12

process of converting ideas into words or gestures that convey meaning

Encoding

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13

Word meaning confusion

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14

The four (4) C’s of communication

clear, concise, courteous and complete

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15

written communication

Blogging, letters, and emails

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16

communication process.

Feedback is both the fourth (5th) and fifth (6th) step

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17

Frames or reference

combination of experience, education, culture, and

personality.

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18

Dictionary definitions are

NOT connotative meanings.

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19

1 minute

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20

2 minutes

14 sentences, 220 words

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21

3 minutes

21 sentences , 330 words

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22

How much of our day do we spend communicating

75%

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23

Spelling and grammatical errors, in written communication

type of noise

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24

Internal communication occurs when

salary agreement is given to a new employee.

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25

A facsimilie (fax) is a channel of

communication

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26

how many steps are there to the communication process

6

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