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bureaucracy
An organization that administers or carries out a set of activities.
bureaucrats
Employees of a bureaucracy, usually meaning a government bureaucracy.
red tape
Rules and other constraints that democracies demand that restrict bureaucrats' behavior.
civil service
The system by which most appointments to the federal bureaucracy are made to ensure that government jobs are filled on the basis of merit and that employees are not fired for political reasons.
operators
Front-line bureaucrats who have the most direct contact with the daily work of their organization.
managers
Midlevel bureaucrats who lead parts of government bureaucracies by overseeing programs, budgets, and personnel.
executives
Top-level bureaucrats responsible for entire bureaucracies, or major parts of them, who make strategic decisions about the total collection of the organization's programs, financial resources, organizational arrangements, and personnel.
critical tasks
Concrete actions that bureaucrats need to perform to help the bureaucracy address the key issues for which it is designed.
organizational culture
How bureaucrats think about critical tasks and human relationships within their bureaucracy.
sense of mission
The condition of having agreement among bureaucrats about the critical tasks and key human relationships that should operate in a bureaucracy.
strategic triangle
An approach to leadership whereby managers and executives of bureaucracies articulate public value, secure external legitimacy, and maintain capabilities for their organizations to succeed.
departments
The biggest units of the executive branch, covering a broad area of government responsibility. The heads of the departments, or secretaries, are members of the president's cabinet.
independent agencies
Executive agencies that are not part of a cabinet department.
regulatory commissions
Agencies of the executive branch of government that control or direct some aspect of the economy.
government corporations
Government agencies that perform services that might be provided by the private sector but that either involve insufficient financial incentive or are better provided when they are somehow linked with government.
bureaucratic network
A collection of bureaucracies, which can include public or private organizations, working together to achieve a substantive goal.
satisficing
Making a decision that is acceptable and good enough to get a job done.
incrementalism
Policymaking characterized by a series of decisions, each typically instituting modest change.
representative bureaucracy
A theory explaining that government bureaucracies with bureaucrats who share personal characteristics with the communities they serve are more likely to represent the interests of those communities.
bureaucratic discretion
representative bureaucracy
coproduction
Individual people in communities whom government bureaucracies serve coming forward and working with bureaucrats to help them carry out their work.
agency advisory committee
A formal group of people drawn from communities that a government agency serves to help the agency solve problems and hold it accountable for its work.
rulemaking
The administrative process that results in the issuance of regulations by government agencies.
regulations
Administrative rules that guide the operation of a government program.
police patrol oversight
Congressional oversight of a bureaucracy that is proactive and direct.
fire alarm oversight
Congressional oversight of a bureaucracy that is reactive and indirect.
standing
The condition of having a direct interest in a case before a court.