Chapter 16: Culture and Diversity in Business

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12 Terms

1

Equal Employment Opportunity Act

The ________ was passed to strengthen laws that protect workers from discrimination based on race, ethnicity, religion, or gender.

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2

Discrimination

________ is unfair treatment of a person or group, usually because of prejudiced attitudes about race, ethnicity, age, religion, or gender.

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3

global economy

The ________ creates a diverse culture for business.

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4

ADA

________ prohibits discrimination against qualified people who have disabilities.

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5

ethnicity

People are diverse in terms of age, gender, ________, and individual needs.

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6

Hierarchy

A(n) ________ usually has one person at the top who makes all the decisions.

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7

Custom

A(n) ________ is a practice followed by people of a particular group or region.

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8

variety of employees

Companies tend to thrive when they have diversity, a(n) ________ with different backgrounds and identities.

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9

companys culture

A(n) ________ affects the way it is organized and does business.

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10

Business etiquette

________ is conduct that is considered socially acceptable in business.

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11

Company's corporate culture

A(n) ________ is its shared values, beliefs, and goals.

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12

ADA

In 1990, the Americans with Disabilities Act (________) was passed.

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