Chapter 16: Culture and Diversity in Business

Equal Employment Opportunity Act

The ________ was passed to strengthen laws that protect workers from discrimination based on race, ethnicity, religion, or gender.

Discrimination

________ is unfair treatment of a person or group, usually because of prejudiced attitudes about race, ethnicity, age, religion, or gender.

global economy

The ________ creates a diverse culture for business.

ADA

________ prohibits discrimination against qualified people who have disabilities.

ethnicity

People are diverse in terms of age, gender, ________, and individual needs.

Hierarchy

A(n) ________ usually has one person at the top who makes all the decisions.

Custom

A(n) ________ is a practice followed by people of a particular group or region.

variety of employees

Companies tend to thrive when they have diversity, a(n) ________ with different backgrounds and identities.

companys culture

A(n) ________ affects the way it is organized and does business.

Business etiquette

________ is conduct that is considered socially acceptable in business.

Company's corporate culture

A(n) ________ is its shared values, beliefs, and goals.

ADA

In 1990, the Americans with Disabilities Act (________) was passed.