Chapter 7 EOC pharmacy

What area in the community pharmacy is restricted to pharmacy personnel only?

prescription preparation area

What attribute will help a pharmacy technician deal with the variety of tasks expected of him or her?

All of the choices are correct

What marking on a prescription drug bottle label means that an official prescription from a legal prescriber is necessary for dispensing it to a patient?

Rx Only

During which step in the critical path of a new prescription should the pharmacy technician verify and update the patient’s profile?

After receiving the new prescription.

What part of a prescription has instructions to the pharmacist in dispensing the medication?

subscription

Which identification number for a prescriber may be looked up on-line and is needed for billing purposes?

NPI number

When collecting the patient’s information, a physical address is required by law for

filling controlled substances.

When may a generic equivalent drug be dispensed for the brand name prescribed drug?

physician signs the “substitution permitted” line

When should a prescriber be called prior to filling a prescription?

All of the choices are correct

A patient has one prescription to fill, and she was told it would be ready in 10 minutes but she is still waiting after 20 minutes. What should the pharmacy technician tell the patient?

Let me see where your prescription is in the process.

The ability to exchange and process information between internal and external databases by a pharmacy software system is called

interoperability.

Working at a chain pharmacy, you often enter prescription information on a _________ which is connected to a __________ that stores and processes the data.

dumb terminal, remote computer

What is an advantage of an e-prescription?

easy to read

When a controlled substance is going to be prescribed using e-prescribing, how is the provider’s identity authenticated and double protected?

Any combination of two of the choices is correct.

Which type of prescription does the Center for Medicare and Medicaid Services (CMS) require to be done on a tamper-resistant prescription pad?

written prescription

A prescription for amlodipine is over 12 months old, and a patient is requesting a refill on a Sunday because he is completely out of medication. What should the pharmacy technician do?

talk to the pharmacist

A woman vacationing in your town asks to have her zolpidem 5mg prescription transferred to your pharmacy since she has run out of medicine. Which statement is true about this transaction?

All refills will be transferred in but cannot ever be transferred again.

Which abbreviation has the Institute for Safe Medication Practices (ISMP) designated as dangerous and should not be used?

hs

The pharmacy’s personal information privacy policy needs to be signed by the patient and saved as part of the

patient profile.

When dispensing a prescription to a patient, the technician should double check the patient’s name with the ________prior to completing the sale.

All of the choices are correct.

If a patient uses more than one pharmacy, which component of the profile will not be 100% complete?

medication history

During the drug utilization review, an alert for a potential allergy and a drug-drug interaction occurs, what should the technician do?

alert the pharmacist for guidance

What technology is being used by most pharmacies to decrease the risks of selecting the wrong drugs for filling prescriptions?

automated drug filling equipment

During the filling process, at what stage should an antibiotic be reconstituted?

at patient pick up

Which product is labeled as a unit-of-use package?

Ventolin HFA Inhaler

How often should the technician calibrate the automation technology in the pharmacy?

daily

When an automatic dispensing machine is used to fill a prescription, the pharmacist does not have to do a final check.

false

What part of a prescription’s information may look different on the label but is not an error?

Drug name

In your pharmacy, 99.9% of prescriptions are filled correctly. If you fill 1500 prescriptions a week, how many errors per week may occur?

1-2

Which tasks should a pharmacy technician never do?

override computer alerts

What factor(s) in pharmacy cause the pharmacist to depend on good pharmacy technicians?

All of the choices are correct.

With a _____ prescription fill, the pharmacy technician should provide the patient with a

partial fill, date for the rest to be filled

You receive a prescription for Vicodin that is not on tamper-resistant prescription paper 

(TRP). What should you do?

Notify the pharmacist

What automated equipment helps speed the filling of a prescription?

automated dispensing machines

During the drug utilization review, which screen code means there is allergy listed on the patient profile that may be cross reacting with the new prescription?

DA

cholesterol screening

cardiac disease and hypertension

seasonal flu vaccination clinic

influenza

blood pressure check

cardiac disease and hypertension

blood sugar check

diabetes

smoking cessation counseling

COPD