Social Norms
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4 Terms
Define Social Norms
the rules or expectations that are considered acceptable and expected by society
Describe Social Norms
they determine what is right or wrong in the eyes of society
they play a crucial role in group identity by defining what is acceptable or not in a social group
they have a dynamic nature meaning they’re not fixed and can be influenced based on shifting societal values
Explain Social Norms in Business
social norms can be used to help sell products and services, and help to present new opportunities
understanding social norms allows businesses to make better products adjusted to customer needs leading to customer satisfaction
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