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Value of Marketing
Marketing gives value by connecting products to customers' needs.
Value for Customers
It helps them find stuff they actually want.
Value for Businesses
It increases sales, builds brand loyalty, and makes them stand out.
Value for Society
Creates jobs, spreads innovation, boosts the economy.
Marketing
The whole strategy — research, product design, pricing, distribution, promotion, etc.
Advertising
Just one part of marketing — it's how you promote or communicate your product to the audience.
Tangible Goods
Things you can see or touch (phones, clothes, cars).
Intangible Goods/Services
Things you can't touch (insurance, Netflix subscription, haircut, tutoring).
Raw Materials
Basic natural resources used to make stuff (wood, oil, cotton).
Industrial Goods
Used by businesses to make other goods (machines, tools).
Finished Goods
The final product sold to consumers (t-shirt, phone, car).
Mass Marketing
One message for everyone (like Coca-Cola's "Open Happiness").
Target Marketing
Focuses on a specific group (e.g. Lululemon → fitness-focused people).
Personalized Marketing
Tailored to you specifically using data (Spotify playlists, Amazon recommendations).
Market Segmentation
Breaking the market into smaller parts to find the best audience for your product.
Buying Motives
Why people buy something.
Emotional Buying Motives
Because it feels good (Nike = motivation, luxury = status).
Rational Buying Motives
Because it makes sense (cheap price, high quality, useful).
Patronage Buying Motives
Loyalty to a brand or store (buying Apple because it's Apple).
Primary Research
You collect it yourself (surveys, interviews, experiments).
Secondary Research
Info that already exists (websites, reports, statistics).
Invention
Creating something totally new (first smartphone).
Innovation
Improving or updating something (adding Face ID to phones).
Product Positioning
How a product is seen in customers' minds compared to competitors.
Branding
Everything that gives a product its identity — name, logo, slogan, color, vibe, reputation.
Product Life Cycle
Stages a product goes through: Introduction, Growth, Maturity, Decline.
Non-Traditional Product Life Cycle
Not all products follow the normal path.