Ethical Leadership and Corporate Social Responsibility (CSR)

Flashcards about Ethical Leadership and Corporate Social Responsibility (CSR)

What is Ethical Leadership?

Leading based on respect for ethical beliefs, values, and the rights of others.

What principles guide ethical leadership decision-making?

Honesty, Integrity, Fairness, Concern for Stakeholders

What are important traits of Ethical Leaders?

Integrity and transparency, fairness and justice, empathy and concern for others, accountability, role modeling ethical behavior.

What is the importance of Ethical Leadership in Business?

Builds trust, encourages ethical behavior within teams, minimizes legal risks and reputational damage, and promotes a positive workplace culture

What is Corporate Social Responsibility (CSR)?

Commitment to operate in an economically, socially, and environmentally sustainable manner while acknowledging the interests of diverse stakeholders

What are the Benefits of CSR?

Enhances brand reputation, attracts and retains employees, builds customer loyalty, fosters investor confidence, contributes to long-term profitability

How does Ethical Leadership provide Guidance & Strategy for CSR?

Ethical leaders shape CSR strategies that go beyond compliance and focus on what’s right.

How does Ethical Leadership affect Organizational Culture in CSR?

Leaders set the tone at the top, promoting CSR as a core business value.

What is Leadership in Diverse Teams?

A leader's ability to effectively guide and inspire a group composed of individuals with diverse backgrounds toward a shared goal.

What are the benefits of diversity in teams?

Brings innovation, creativity, and a variety of perspectives

What are the challenges of diversity in teams?

Potential conflict, communication barriers, and implicit bias

What is Cultural Intelligence (CQ)?

Capability to relate to and work effectively across cultures.

What is Emotional Intelligence (EQ)?

Awareness and control of emotions in oneself and one’s relationships.

What is Adaptability and Flexibility in leadership?

Adjusting leadership style to suit the team’s needs and cultural context.

What is Inclusive Communication?

Encouraging open dialogue and active listening.

What are Conflict Resolution Skills?

Managing and leveraging conflict productively.

What is Servant Leadership?

Focuses on the growth and well-being of team members, particularly effective in multicultural groups.

What is Democratic Leadership?

Encourages participation and values diverse viewpoints in decision-making.

What is Transformational Leadership?

Inspires and motivates team members through vision and personal influence.

How do you build an Inclusive Culture?

Create norms and values that celebrate diversity and promote equity.

How do you establish Psychological Safety?

Allow team members to speak up without fear of ridicule or punishment.

How do you Promote collaboration over competition?

Emphasize shared goals and team success.

Why Provide diversity training?

Educate team members on cultural sensitivity and unconscious bias.

What are some Challenges to Watch for in diverse teams?

Miscommunication due to language or cultural differences, stereotyping or favoritism, power dynamics and unequal participation, resistance to diversity or inclusion efforts.

What are the Benefits of Effective Leadership in Diverse Teams?

Enhanced creativity and innovation, broader market insight and global reach, better decision-making through varied perspectives, increased employee satisfaction and retention.

What questions should you ask when Recognizing an Ethical Issue?

Is there a potential harm or violation of rights? Who is affected by the decision? What values are at stake?

What steps are involved in Gathering Information for ethical decision-making?

Collect facts, understand context, determine obligations

What steps are involved in Evaluating Alternative Actions for ethical decision-making?

Consider multiple options, test against ethical principles (utilitarianism, rights-based ethics, justice/fairness, virtue ethics)

What steps are involved in Making the Decision for ethical decision-making?

Reflect, take responsibility, seek counsel

What steps are involved in Acting on the Decision for ethical decision-making?

Implement, communicate, monitor

What steps are involved in Reflecting on the Outcome for ethical decision-making?

Evaluate, learn, institutionalize

What steps should be taken to Setting a Clear Vision and Purpose?

Define the mission, align values, inspire commitment

What should you consider when Building the Right Team?

Diverse expertise, shared passion, clarify roles

How do you Foster Ethical Leadership and Behavior?

Model responsibility, create safe spaces, promote accountability

What steps can be taken to Engage Stakeholders and the Community?

Listen actively, collaborate, respect culture and context

What steps should be taken for Planning and Executing Effectively?

Set measurable goals, allocate resources wisely, adapt when needed

How to Communicate Impact?

Tell authentic stories, celebrate milestones, be transparent

What steps should be taken for Sustaining and Scaling Efforts?

Encourage ownership, evaluate regularly, seek long-term impact

What are the Key Leadership Qualities for Social Responsibility?

Empathy, resilience, visionary thinking, integrity, inclusiveness

How do ethical leaders Set the Moral Standard?

Ethical leaders demonstrate honesty, fairness, and respect, setting a visible example for the team.

How do you Build Trust and Psychological Safety?

Ethical leadership creates an environment where team members feel safe to express ideas, concerns, and mistakes without fear.

How do leaders Guide Decision-Making and Actions?

Teams are more likely to act responsibly when leaders emphasize values over shortcuts.

How do leaders Promote Accountability and Responsibility?

Ethical leaders hold themselves and their teams accountable, reinforcing that actions have consequences.

How do leaders shape a Positive and Inclusive Team Culture?

Ethical leaders ensure that all voices are heard and respected.

How does ethical leadership Enhance Team Morale and Motivation?

Knowing that their work serves a greater good boosts motivation and satisfaction among team members.

How does ethical leadership Strengthen the Organization’s Reputation?

Ethical teams reflect positively on the organization’s brand and public image.

How does ethical leadership Ensure Long-Term Success?

Ethical leadership fosters sustainable practices, building teams that can grow and thrive responsibly over time.

Define Integrity for ethical leaders

Acting consistently with moral and ethical principles.

Define Empathy for ethical leaders

Understanding and caring for others' perspectives and experiences.

Define Fairness for ethical leaders

Treating everyone equally and making unbiased decisions.

Define Transparency for ethical leaders

Being open about decisions, intentions, and mistakes.

Define Accountability for ethical leaders

Accepting responsibility for actions and outcomes.

Why is Integrity a key principle to anchor ethical leadership?

Consistency between values, decisions, and actions.

Why is Accountability a key principle to anchor ethical leadership?

Accepting responsibility for outcomes.

Why is Transparency a key principle to anchor ethical leadership?

Being open and clear about intentions and processes.

Why is Empathy a key principle to anchor ethical leadership?

Understanding and considering others' experiences and perspectives.

Why is Courage a key principle to anchor ethical leadership?

Choosing the ethical path even when it is hard.

What do you need to ask when recognizing an issue?

Is there a potential harm or violation of rights?

To Understand the Context what do you need to look at?

Legal, cultural, organizational policies, and stakeholder perspectives.

When gathering information, what obligations should you Determine?

Duties towards different groups (e.g., customers, employees, community).

When evaluating alternative actions, what option needs to be consider?

What courses of action are available?

When testing against ethical principles, what does Utilitarianism mean?

Which action produces the most good and least harm?

When testing against ethical principles, what question is asked with Rights-based ethics?

Does it respect the rights of everyone involved?

When testing against ethical principles, what question is asked with Justice/fairness?

Is it fair to all parties?

When testing against ethical principles, what question is asked with Virtue ethics?

Does it reflect the kind of leader/person I aspire to be?

What needs to be done when you Implement?

Carry out the decision with transparency and integrity.

During the Acting of the decision what needs to be done with the Communication?

Explain the reasoning respectfully to those affected.

During the Acting of the decision what you need to do with Monitoring?

Be ready to adjust if unintended harm occurs.

When Reflecting on the Outcome what do you need to Evaluate?

What went well? What would I do differently?

When Reflecting on the Outcome what do you need to Learn?

Use insights to strengthen future ethical decision-making.

When Reflecting on the Outcome what do you need to Institutionalize?

Improve organizational policies or training based on lessons learned.

When setting a clear vision and purpose, what should be defined in the mission?

Clearly communicate the initiative’s social, environmental, or ethical goals.

When setting a clear vision and purpose, what values should be aligned?

Ensure the initiative reflects both organizational and team values.

When setting a clear vision and purpose, what commitment should you inspire?

Show how the project makes a real difference, motivating genuine buy-in.

When Building the Right Team, what is included in Diverse expertise?

Include members with varied skills (e.g., project management, community engagement, communications).

When Building the Right Team, what passion do you need?

Recruit individuals who care deeply about the cause.

When Building the Right Team, what Roles do you need to Clarify?

Assign responsibilities based on strengths and interest areas.