Module 11: Managing Windows (CompTIA A+)

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A set of English Q&A flashcards covering key concepts from Module 11: Managing Windows, including Device Manager, Disk Management, maintenance tools, MMC, system information, Event Viewer, Task Manager, Resource/Performance Monitor, Task Scheduler, and MSCONFIG.

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28 Terms

1
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What is Device Manager and what does it display on a Windows PC?

Device Manager lists all hardware devices currently installed on the machine (e.g., disks, graphics card, printer) and allows driver management.

2
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Name three ways to open Device Manager in Windows 10/11.

Right-click the Start button and select Device Manager; run devmgmt.msc; use Task Manager → Run new task and type devmgmt.msc.

3
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In Windows, what is a driver and why is it important?

A driver is a translator between the operating system and hardware; without the correct driver, devices may not work correctly.

4
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What does a yellow exclamation mark on a device in Device Manager typically indicate?

Usually that there is no driver installed for the device; sometimes it can indicate an incorrect driver, but most often it's missing drivers.

5
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What does a white circle with a downward black arrow on a device indicate?

The device is disabled.

6
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If you see an exclamation mark on a device, what is the maximum number of drivers you can access for that device?

Two — the current driver and the previous version.

7
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What action in Device Manager allows you to revert to the previously installed driver?

Rollback driver.

8
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What is the best way to update a graphics card driver for best features?

Use the manufacturer’s driver (e.g., NVIDIA/AMD) from their website rather than only relying on Windows Update.

9
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What is Disk Management used for in Windows?

Managing disks and partitions; viewing disk layout, partitions, and drive letters; creating, shrinking, and formatting partitions.

10
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What does 'Unallocated' space in Disk Management mean?

Space on a disk that is not yet formatted or assigned to a partition.

11
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How do you create unallocated space on a partition in Disk Management?

Right-click a volume and choose Shrink Volume to reduce its size and create unallocated space.

12
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How do you format a new partition in Disk Management and what file systems might you choose?

Create a new simple volume and format it with NTFS or FAT32 (or ReFS on some servers).

13
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What are partitions often compared to and what does partitioning accomplish?

Parts of a pizza; partitioning divides a drive into separate logical sections to organize data.

14
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What is the relationship between Disk Management and drive letters?

Accessible partitions get drive letters; some partitions may be inaccessible by design.

15
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What is Disk Defragmentation (Disk Optimizer) and when is it less relevant?

A maintenance task that reorganizes data on HDDs to improve read times; not beneficial for SSDs.

16
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Where can you access the Disk Defragmenter/Optimize Drives tool?

Right-click a drive → Properties → Tools → Optimize Drives (shows scheduling in Windows 10+).

17
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What is the difference between HDD and SSD regarding defragmentation?

Defragmentation improves HDD performance; SSDs have fixed data locations and do not benefit from fragmentation; defragmenting SSDs is unnecessary and can wear them.

18
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What is Task Scheduler used for?

Automating system tasks or scripts to run at set times or events without user intervention.

19
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Describe a typical workflow to create a scheduled task that shuts down PCs after hours.

Create a .bat file with a shutdown command; in Task Scheduler, create a task with a daily trigger; set actions to start the batch file; choose Run whether user is logged on; supply credentials.

20
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What is MMC (Microsoft Management Console) and what is its purpose?

A framework to host administrative tools via snap-ins; allows adding utilities like Device Manager or Disk Management into a single console.

21
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How do you add snap-ins in MMC?

Open MMC, choose File → Add/Remove Snap-ins, select the desired snap-ins (e.g., Device Manager, Disk Management), then OK.

22
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What is System Information (msinfo32) used for?

Shows comprehensive details about the computer: OS edition/build, CPU, RAM, model, and other hardware/software information.

23
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What is Event Viewer used for and how can you use it for troubleshooting a crash?

Event Viewer logs application, security, setup, and system events; view errors related to crashes and search codes online for causes.

24
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What is Task Manager and what are the four main counters shown on the Performance tab?

Tool to view running processes and system performance; Performance tab shows CPU, Memory, Disk, and Network counters.

25
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How can you open Task Manager in Windows 11 if it’s not accessible from the taskbar?

Press Ctrl+Shift+Escape to open Task Manager.

26
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What is the startup behavior change between MSCONFIG and Task Manager in Windows 8/10/11?

MSCONFIG’s Startup tab is largely unused in modern Windows (often blank); startup items are managed in Task Manager’s Startup tab.

27
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What is the general purpose of MSCONFIG’s Boot tab?

To select the default operating system to boot into and configure boot timeout and related options.

28
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What is the minimum boot timeout you can set in MSCONFIG?

Three seconds.