Social Media Moderation Flashcards

Flashcards on New Media Challenges: Social Media Moderation

Social Media Moderation

The work in keeping online communities civil.

Bystander Intervention

Taking action when witnessing an incident, can be applied to online hate speech.

Notice the Incident

The first step in bystander intervention, recognizing that an event is occurring.

Interpret as Threatening

The second step in bystander intervention, understanding that the incident is harmful or uncivil.

Feel Responsible

The third step in bystander intervention, accepting a personal obligation to respond.

Determine How to Intervene

The fourth step in bystander intervention, deciding on the appropriate course of action.

Act on the Decision

The fifth step in bystander intervention, implementing the chosen action.

Definition of Content Moderation

The detection of, assessment of, and interventions taken on content or behavior deemed unacceptable by platforms or other information intermediaries.

Artisanal Approach to Moderation

Small-scale platforms using case-by-case governance with limited automation and in-house moderators.

Community-Reliant Approach to Moderation

Platforms relying on volunteer moderators and community-specific rules, with formal policies.

Industrial Approach to Moderation

Large-scale platforms using formal policies, mass moderation operations, and high use of automation.

Algorithmic Content Moderation

Using automated systems to classify user-generated content and make governance decisions.

Matching (Algorithmic Content Moderation)

Transforming known content into a hash (digital fingerprint) to identify underlying content; compare new content with existing content.

Classification (Algorithmic Content Moderation)

Assessing novel content into categories with no previous examples using machine learning.

Anonymity

Action not linked to someone's identity; nonidentifiability by virtue of noncoordinatability of traits.

Real Name Fallacy

The belief that revealing personal information online always leads to greater accountability and reduces harassment.

Free Speech Space

An online environment promoting freedom from censorship and equal access without interference.

Safe Space

An online environment preventing the marginalization of vulnerable users and having no tolerance for hate speech.

Deplatforming

Banning individuals or groups from a social media platform.

Moral Courage (related to anonymity)

Doing something costly for little reward because it is the moral thing to do.