Troubleshooting Display Issues - CompTIA A+ 220-1201 - 5.3

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Last updated 2:35 AM on 1/30/26
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12 Terms

1
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- Check to make sure it's connected to the right input

- Check image brightness

- Try the monitor on another computer if all else fails.

What should you do if a monitor is not displaying anything or displaying a message that says "No Signal"?

2
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Bulb might be burnt-out and it's best to replace it and clean the dust from the air filters and external air input/output

What should you do if an LCD projector bulb is having issues?

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The video settings don't match a display's native resolution

What is the main cause of a fuzzy image display?

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Image Burn-in

A problem when the same image or interface elements is displayed for a long period of time.

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Dead Pixels

Pixels that do not display light as expected and will show up as small black dots. You'll have no other option than to replace the display.

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- Check the video cable for any loos connections

- Replace the video cable

- Confirm the display settings in the operating system if it is a monitor issue

What should you do if your display is experiencing a flashing screen?

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- Check the monitor settings

- Check the driver configuration

- Check the OS configuration

What should you do if your monitor is showing an incorrect color display?

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- Check the volume levels and mute status

- Confirm the audio input over HDMI, DisplayPort, or Thunderbolt

What should you do if your monitor is experiencing audio issues?

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- Check the brightness in the monitor video settings

- Check the OS

- Might be a backlight failure if all else fails

What should you do if your monitor has a dim image?

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- Check the cable pins

- Check the OS refresh rate and resolution settings

- Check or replace any cables

- Disable hardware acceleration

What should you do if your getting image quality problems?

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- The display may scale to fit the image

- Your using a small scaling option in the OS

Why would someone be getting sizing issues of an image on a display

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- Check for any bad cables, video adapters, or video drivers

- Replace the entire display

What should you do if you have a distorted image displayed