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Subject believes their guilt is known they’re caught
They want to get it behind them
They want to explain
Overwhelming Self Grief
Pride in their “accomplishment”
They’re covering up other crimes
They make a false confession
You conduct an improper interrogation
Why do people confess?
Improper interrogation
Torture, promises and guarantees, threats, spoon feeding
They make a false confession
Happens because of the interrogator, interrogation, voluntary
They're covering up other crimes
Minimize their wrongdoing, protect others, “Tosses you a bone”
Pride in their “accomplishment”
Sense of well being (the endorphins kicked in), group dynamics (enhances their reputation), spontaneous admission (slippage)
Overwhelming Self Grief
First time offender, seeking forgiveness, looking for relief from inner turmoil, “I’m really sorry”
They want to explain
Did no wrong, they put their spin on it, justify why they did it, confirm their right to the action, “This is all a misunderstanding”, “I have a system”
They want to get it behind them
I was going to keep doing this, I can’t control myself, looking for quid pro quo, let’s get this over with, “Enough with all this foolishness
Subject believes their guilt is known
They’re caught, #1 universal reason, the interrogator is confident in manner, approach, speech and leads the subject into making the right decision
“People will understand and support you - I know you regret what has happened"
“This situation will not go away, You need to get this behind you”
“Do you have the courage and the ability to… - … say you made a mistake?”
Good interrogator statements leading to admissions
Because you are doing your job
People confess…
Going to jail, attorney fees, jury trial
The fear of being arrested
Losing job, no income, debarment
The fear of job termination
To the company, to numerous victims, money is gone
The fear of restitution
From co-conspirators, from victims, others affected
The fear of safety issues (retaliation)
#1 Universal fear, fellow employees, community, and family
The fear of embarrassment
Seriousness of the lie - Fear of consequences
Lack of enforcement - Everybody’s doing it
Cultural differences - lying is the norm
Concerns about other crimes - might be discovered
Involvement of others - Everyone, keep your mouths shut
Cannot recall - drugs and alcohol
Reasons your subject might not confess
Subject’s decision - understand… (What happened, their fears)
Bad environment - change it
Interrogator Errors - common mistakes
Common Causes of Denials
Privacy - ensure it exists
Supportive environment - neutral location
Positioning - shift things around
How to fix/prevent denials
Highlighting consequences - harsh words
Wrong evidence - bad investigation
Your silence - perceived as a lack of proof
Your questioning - too helpful, talk too fast
Common mistakes by an interrogator
Interrogator - attitude, biases, and/or actions
Bad interrogator statements
#1 most common cause of denials?
There is always an opportunity to learn something - if you’re not learning, you’re not listening
Don’t think you have it “all figured out” - criminals know more about their crimes than you do
Lessons in Listening
“When our investigation is completed, it will clearly show us… who is involved or who is not involved…
At the start of an interview, you might say…
No
“So let me ask you, did you…?” - Is this a good accusation?
“The investigation clearly shows that you were involved”
At the start of an interrogation you might say:
Emphatic Denial
“No, I didn’t do it”, refusal to acknowledge your valid accusation, defensive move (“The Shield”)
Use your non-verbal behavior, break eye contact, turn or shake your hand, “talk to the hand”
Stopping the denial
Cut off denial and reaccuse or use the bait question
Handling an Emphatic Denial
Watch subject’s non-verbal behavior, be ready to respond - head shaking, inhales, tightening lips
Anticipating a denial
Use their first name
Talk faster or louder
Fluctuate your voice
“But the investigation clearly shows that you…”