COM 102 UIUC Exam 1

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What is the number 1 overall skill rated as important by employers?

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1

What is the number 1 overall skill rated as important by employers?

Oral/ Written communication

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2

What % of communication graduates secured a first destination?

92%

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3

What are the main reasons scientists perform research?

1.) Explain
2.) Predict
3.) Make a difference

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What is the first general format of research?

Abstract - General Overview (sparknotes)

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What is the second general format of research?

Introduction - What has been done before and contribution? (why do we care)

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What is the third general format of research?

Method- What did they do? (recipe)

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What is the fourth general format of research?

Results-What did they find?

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What is the fifth general format of research?

Discussion-What does it mean?

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9

What is a variable?

Any concept that can have 2 or more values

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10

What is a nominal variable?

Categorical variables with no numerical data (car brands, religion--> can't tell what's better)

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What is Ratio data?

Interval data with a natural zero point (can tell whats better--> grades, money)

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What is Interval measure?

Rankings (top 10 voting)

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What is a conceptual definition?

A statement that describes a concept in terms of its theoretical concept

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What is an operational definition?

A statement that describes a concept in terms of its observable characteristics or behaviors.

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15

What is anger?

An emotional state of displeasure (can be measured)

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What is an experimental research?

A controlled test of a cause and effect relationship between variables with independent and dependent variables

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What are confounding varaibles?

Not assessed but obscure the relationship between two measured variables (it cannot be measured)

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What is a hypothesis?

A prediction or educated guess

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What is a research question?

Initial investigation into something that's never been asked/ done before

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In an experimental research, what does O, X, and R mean?

1.) O= Measurement (survey)
2.) X= Message
3.) R= Random assignment

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What experimental research anatomy is this?

Group 1= X O1

One shot case study

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What experimental research anatomy is this?

Group 1= R O1 X O2

Group 2= R O1 O2

Pretest-Posttest Control Group Design

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23

What experimental research anatomy is this?

Group 1= R X O1

Group 2= R O1

Posttest-Only Control Group Design

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24

What experimental research anatomy is this?

Group 1= R O1 X O2
Group 2= R O1 O2
Group 3= R X O1
Group 4= R O1

Solomon Four Design

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25

What is descriptive research?

Research occurring within a naturalistic setting

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What are the common descriptive research methods?

1.) In-depth interviews
2.) Focus groups
3.) Observations

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What is member checking?

Interviews that verify, validate, or comment on information obtained by other sources

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What is data saturation?

The point in data collection when no new or relevant info is obtained

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What are the keys to making studies significant?

1.) Hypothesis/ research question is clearly presented
2.) Feasibility of study
3.) Theoretical and practical contribution

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What is validity?

The degree to which a study adequately reflects real meaning of a phenomenon

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What is external validity?

The degree to which study findings can be generalized to other samples and contexts

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What is Internal validity?

Whether outcomes are a results of an experimental treatment

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What are the things I should research?

1.) Yourself (find a job you like/resume)
2.) Network (elevator pitch)
3.) Job (research it)
4.) Company
5.) Mission
6.) Current projects

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What are the major reasons to research jobs you want?

1.) Tailored resume/cover letter
2.) Intelligent discussion during interview
3.) Questions you can prepare

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35

Why did you leave your last job?

1.) Reached as high as you could
2.) Don't drag old company into it
3.) location, oppurtunity, and advancement

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What is your greatest weakness?

Choose a real weakness

Show how you are overcoming it

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37

How to describe your worst supervisor?

Keep it BRIEF
Don't make it personal

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38

Asking questions as an interviewee

-Prepare more questions than needed
-Organize by importance
-Ask open-ended questions

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Questions to avoid as an interviewee

1.) The have to question
2.) Saying "tell me a little bit"
3.) The uninformed question
4.) The me question

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40

Two senses of argument

1) Argument as reason giving
2) Argument as overt disagreement

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Definition of argument

Making a claim about a person, place, or thing and supporting it with reasons for the benefit of some audience

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Claims can be correct but poorly ___?

Justified

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Claims can be incorrect but still be ___?

Justified

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Many arguments are ___? despite being poorly justified

Persuasive

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What is the purpose of studying argument?

to better understand what other people mean with their words

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By studying argument you learn how to live beyond ___ ___?

Societal clichés

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Claim question

What's your point?

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Grounds question?

What do you have to go on?

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Qualifier question?

How sure are you?

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Warrant?

How did you get from grounds to claim?

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Backing?

What supports your warrant and grounds?

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Rebuttal?

Are there any exceptions to your claim?

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Standards for a good argument?

Acceptability, relevance, and sufficiency

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acceptability?

Has to make sense, reasonable, and believable

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Relevance?

Does it match-up with claim?

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Sufficiency?

multiple pieces of evidence pointing in same direction

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What is a fallacy?

Common weaknesses in arguments

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Fallacy of Relevance

Grounds are not connected to claim

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Fallacy of ambiguity

Manipulates information in misleading ways

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Fallacy of presumption

False assumptions are at heart of the argument

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Fallacy of relevance is an appeal to __?

Authority

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Fallacy of ambiguity is also called?

Straw man

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Fallacy of presumption is a?

Hasty Generalization

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Persuasion definition

a symbolic process in which communicators try to convince other people to change their attitudes or behaviors regarding an issue through the transmission of a message in an atmosphere of free choice

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The first persuasion breakdown

Symbolic process

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The second persuasion breakdown

Influence attempt

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The third persuasion breakdown

People persuade themselves

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The fourth persuasion breakdown

Transmission of message

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The fifth persuasion breakdown

Requires free choice

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Coercion definition?

Utilizes force intending to make people act in the way the coercer wants

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Manipulation definition

A deceptive influential attemot that benefits the manipulator

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The first persuasive effect?

Reinforcing

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The second persuasive effect?

Shaping

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The third persuasive effect?

Changing

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75

3 rhetorical proofs?

logos, ethos, pathos

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What is logos

Appeal to logic

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What is Ethos

Appeal to character/ credibility

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What is pathos

Appeal to emotions

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What famous book did Aristotle publish we still use today?

The Rhetoric

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80

Credibility definition

The quality of being trusted and believable

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81

What is the first dimension of credibility?

Competence

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What is the second dimension of credibility?

Trustworthiness

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What is the third dimension of credibility?

Goodwill

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What is the fourth dimension of credibility?

Social Attractiveness

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85

What happened between animated and static workers?

Animated were more effective

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86

How did the animated/static study conduct?

White people talked to the white guy and black people talked to the black guy more

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87

What is central processing?

Effortful deep thoughts that take time and are motivated and competent thatbb occur consciously

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What is a peripheral route?

Effortless processing that takes no time and can occur consciously and unconsciously

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What factors influence message processing?

1.) Motivation
2.) Ability

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90

What is the balance theory?

A triad of relationships that includes two people and an issue

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91

What ways do we resolve conflict?

1.) Denial
2.) Bolstering
3.) Differentiation
4.) Transcendence

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92

What is the diffusion theory?

Explains how innovations are introduced and adopted by various communications

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93

Innovation-decision process?

1.) Knowledge
2.) Persuasion
3.) Decision
4.) Implementation
5.) Confirmation

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innovation decision process?

1.) Relative advantage
2.) Compatibility
3.) Complexity
4.) Trialability
5.) Observability

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What is the most influential innovation attribute?

Relative advantage

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