quiz 5 definitions

Change forces

Forces that produce differences in form, quality, or condition of an organization over time

Resistance forces

Forces that support the existing conditions in organizations

Resistance to change

Opposition to change resulting from self-interest, misunderstanding and distrust, and a general intolerance for change

Unfreezing

Getting the people affected by change to believe that change is needed

Change intervention

The process used to get workers and managers to change their behaviors and work practices

Refreezing

Supporting and reinforcing new changes so that they stick

Coercion

The use of formal power and authority to force others to change

Results-driven change

Change created quickly by focusing on the measurement and improvement of results

General Electric workout

A three-day meeting in which managers and employees from different levels and parts of an organization quickly generate and act on solutions to specific business problems

Organizational development

A philosophy and collection of planned change interventions designed to improve an organizations long-term health and performance

Change agent

The person formally in charge of guiding a change effort

Organizational innovation

the successful implementation of creating ideas in organizations

Technology Cycle

A cycle that begins with the birth of a new Technology and ends when the technology reaches its limits and its replaced by a newer, substationally better technology

S-Curve pattern of Innovation

A pattern of tech innovation characterized by slow initial progress, then rapid progress, and then slow progress again as a technology matures and reaches its limits

Innovation Streams

Patterns of innovation over time that can create sustainable competitive advantage (begins with technological Discontinuity)

Discontinuous change

The phase of technology cycle characterized by technological substitution and design competition

Technological Substitution 

The purchase of new tech to replace the old

Design Comp

Competition between old and new technologies to establish a new technological standard or dominant design

Dominant Design

New tech becomes market standard

Technological lockout

The inability of a company to competitively sell its products because it relies on old technology or a non-dominant design

Incremental Change

The phase of a technology cycle in which companies innovate by lowering costs and improving the functioning and performance of the dominant technological design

Creative Work environment 

Workplace cultures in which workers perceive that new items are welcomed, valued and encouraged

Flow

Psychological state of effortlessness, in which you become completely absorbed in what you’re doing you’re doing to pass the time quickly (Creative work env 3 kinds of encouragement)

Experiential Approach to Innovation

An approach to innovation that assumes a highly uncertain environment and uses intuition, flexible options, and hands on experience to reduce uncertainty and accelerate learning and understanding

Design Iteration

A cycle of repetition in which a company tests a prototype of a new product or service, improves on that design, and then builds and tst the improved prototype

Product prototype

Full-scale, working mode that is being tested for design function and reliability

Testing

Systmeic comparison of diff prod designs or design iterations

Milestones

Formal project review points used to assess progress and performance

Multifunctional Teams

Teams composed of ppl from different departments

Compression Approach to Innovation 

An approach to innovation which assumes that incremental innovation can be planned using a series of steps and that compressing those steps can speed innovation (five aspects)

Generational Change

Change based on incremental improvements to a dominant technological design such that the improved technology is fully backwards compatible with the old

Organizational decline

A large decrease in organizational performance that occurs when companies dont anticipate, recognize, neutralize or adapt to internal or external pressures that threaten their survival