Teams and Leadership Styles

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30 Terms

1
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what are the personality characteristics of red people?

DELEGATORS

-results oriented

-inspirational

-bottom line

-developer

-creative

2
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describe the red person's work environment.

-provide choices and variety

-offer new challenges and opportunities

-let them direct the efforts of others

3
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describe the red person's communication.

-use direct, to the point communication without a lot of social chatter

-check at the end of discussion to make sure everything was heard

4
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describe the red person's conflict resolution.

-avoid "right-wrong" debates

-use open ended questions to get to real issues

-ask them what would be necessary to have a win/win solution

-wrap up discussion by stating what each person has committed to do for resolving conflict

5
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what are the personality characteristics of yellow people?

TALKERS

-friendship oriented

-counselor

-expressive and outgoing

-master communicator

-promoter/persuader

6
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describe a yellow person's work environment.

-provide opportunities to interact positively with others

-allow time for verbalizing thoughts, feelings, ideas

-assist them in following up on details

-provide enthusiastic, verbal recognition

7
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describe a yellow person's communication.

-use informal, open ended discussions in social environments

-provide opportunity to share stories and ideas in an enthusiastic exchange

-use two-way dialogue, responding to their feelings

8
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describe a yellow person's conflict resolution.

-recognize their discomfort with conflict or loss of approval

-state the issue factually without criticism

-limit their attempts to minimize the problem or sidetrack discussion

-wrap up discussion with clear statement of what is going to happen, when and affirm your relationship with them

9
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what are the personality characteristics of a blue person?

IMPLEMENTERS

-likes implementing systems

-intuitive and sensitive

-specialist

-investigator

-achiever

10
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describe the blue person's work environment.

-acknowledge efforts to help others

-provide opportunities to cooperate with others in achieving results

-when suggesting change, lay out a step by step plan

11
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describe the blue person's communication.

-provide opportunities for informal, casual discussions

-draw out information about their concerns, worries or conflicts

-initiate discussions in a friendly, low-key manner

12
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describe the blue person's conflict resolution.

-state the need to resolve conflict to maintain stability and harmony

-draw out uncomfortable issues by asking open-ended questions

-ask them what they would need to resolve the issue in a way that was reasonable and effective

13
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what are the personality characteristics of green people?

THINKERS

-creates systems

-objective

-perfectionist

-highly functional and productive

-sees the big picture

-analytical and methodical

14
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describe the green person's work environment.

-provide opportunities for them to demonstrate their expertise

-provide situations where their systematic efforts will contribute to long-term success

-accept their need to be "right" and discomfort with mistakes

15
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describe the green person's communication.

-use formal communication in new situations, avoid personal questions

-use logical, matter-of-fact statements rather than emotional expressions

-check for points of disagreement or misunderstanding

16
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describe the green person's conflict resolution.

-tends to initially withdraw from open conflict and may become defensive or aggressive

-state the issue calmly, logically, factually, citing specific behavior

-ask what they would need to resolve situation on a "win-win" basis

-recognize their need to think about the situation before responding and follow-up

17
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what are similarities and differences between all the colors?

-red and yellow: share outward focus and similar interests

-blue and greens: both inward oriented and may like same activities

18
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what are the quick ways to remember each color?

-red: results... yesterday

-yellow: don't worry, be happy

-blues: caring, sensitive

-greens: observer, prefers to be left alone

19
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what can the information from this personality exercise be used for?

-to foster self improvement

-to help employees understand one another

-to provide more insight into managing team dynamics

20
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what questions should be asked for having team success?

-what is required of me?

-what's in it for me?

-how am I doing

21
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describe the structural leadership role.

-emphasize rationality, analysis, logic, facts and data

-strong belief in clear structure and management systems

22
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what is considered to be a good structural leader?

someone who thinks clearly, makes right decisions, has good analytical skills, and can design structures and systems to get the job done

23
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describe the human resource leadership role.

-emphasize importance of people

-endorse view that central task of management is to develop a good fit between people and organizations

-believe in importance of coaching, participation, motivation, teamwork and good interpersonal relations

24
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what is considered to be a good human resource leader?

a facilitator and participative manager who supports and empowers others

25
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describe the political leadership role.

-believe managers and leaders live in a world of conflict and scare resources

-central task of management is to mobilize resources needed to advocate and fight for the unit's or organization's goals and objectives

-emphasize importance of building a power base: allies, networks, coalitions

26
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what is considered to be a good political leader?

an advocate and negotiator who understands politics and is comfortable with conflict

27
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describe the symbolic leadership role.

-believe essential task of leadership is to provide vision and inspiration

-rely on personal charisma and a flair for drama to get people excited and committed to organizational mission

28
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what is considered to be a good symbolic leader?

a prophet and visionary, who uses symbols, tells stories and frames experiences in ways that give people hope and meaning

29
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describe traditional management thinking.

-see only 1 or 2 frames

-try to solve problems with logic, structure

-seek certainty control; avoid ambiguity, paradox

-one right answer, one best way

30
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describe artistic thinking.

-holistic, multiframe perspective

-rich palette of options

-develop creativity, playfulness

-principles flexibility