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synergy
not a single person did better than the team
Team Decisions
Generally better than an individual
Teams that work
together synergistically can produce extraordinary results
Synergistic decision making is based on:
people are supportive, follow rational sequence of activities, can perform beyond the sum of their parts
The Interpersonal Process
· Listening to others
· Supporting their efforts to do well
· Differing with others when necessary in a manner that is constructive rather than defensive
· Participating equally in group discussions
Listening
objectively weigh what has been said; try to understand their point of view
Constructive Differing
state differences without accusing or blaming; treat differences as a source of ideas rather than conflict
Participating
Recognize that you are facing the problem as a group
Determine whether everyone agrees with statements regarding the group's position
Ask less talkative members for their ideas and opinions
Ensure that ALL members feel comfortable enough to express their ideas
The Rational Process
analyze the situation (determine the facts of the situation)
identify objectives or goals (survive)
simplify the problem
consider alternative strategies
discuss adverse consequences
Reaching a consensus decision
Voting and majority rule are not used to defeat dissenting members
Priority is placed on ranking the items in a way that all members can live with aka consensus
Alternatives and rankings are modified to satisfy members with serious reservations