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Personal-Business Letter
A letter format used for personal correspondence with a business context.
Block Format
A format where the top margin is 2" or centered vertically, side margins are 1" or default, and at least a 1" bottom margin.
Open Punctuation
A style of punctuation in letters that omits punctuation after the salutation and closing.
Margins
The space between the text and the edges of the page; in this context, top margin is set to 2".

Line Spacing
The amount of space between lines of text; options include Single Space (1 press of ENTER), Double Space (2 presses of ENTER), and Quadruple Space (4 presses of ENTER).
Business Letterhead
Stationery printed or engraved usually with the name and address of an organization.
Business Letter
A formal letter format used for professional correspondence.
Mixed Punctuation
A style of punctuation in letters that uses punctuation after the salutation and closing.
Notations
Additional information included in a business letter, such as reference initials, enclosure notation, and copy notation.
Compose a Letter Assignment
An assignment to edit a letter to include the correct parts of a Personal Business Letter.
Personal Business Letter Formatting
The specific layout and style guidelines for writing a Personal Business Letter.
Assignment Topics for Letter
Topics for a letter to the Principal include a concern at LHS, something thankful for at LHS, and mentioning your grade in 'Intro to Business' class.
Cell Phone Etiquette in the Workplace
Guidelines for using cell phones in a professional setting, including turning off ringer and not taking personal calls.
Professional Ringtone and Voicemail
A requirement for business-related cell phone use to maintain professionalism.
Customer Interaction Etiquette
Avoiding phone calls and texting when with a customer or in a meeting.
E-Mail Etiquette in the Workplace
The practice of treating email like business correspondence, including proper spelling, grammar, and tone.
Avoiding Personal Use of E-Mail
The guideline to refrain from using work email for personal messages.
Types of Inappropriate E-Mail Messages
Messages that should not be sent via email include angry, harassing, romantic, gossip, unethical, illegal, or discriminatory content.
Video Link
A reference to a video related to the content, though the link is not provided.