8.1 eCommerce

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4 Terms

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eCommerce

known as electronic commerce, is the process of buying, selling, or exchanging products via computer networks.

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6 Types of eCommerce

  1. C2C (Consumer to Consumer)

  2. B2C (Business to Consumer)

  3. B2B (Business to Business)

  4. eGovernment

  5. Mobile commerce

  6. Social Media commerce

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what are issues with electronic retailing?

  • online identity verification

  • cross border channel conflicts

  • taxes

  • product experience is gone.

  • harder to create one-on-one relationships with customers

  • security

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what are the 2 Types of B2C ecommerce business models? what is their revenue model?

  1. electronic storefront: revenue model is through product selling

  2. electronic mall: transaction commission, service, and advertising fees

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