art I: Foundations of Leadership
-Differences between management and leadership
-Relative importance of technical vs. leadership skills at different management levels
Part II: Becoming a Leader
-Common leadership challenges
-Are reluctant leaders the best leaders? What makes some reluctant and others driven to lead.
-Research evidence on whether effective leaders are born or made
-Five myths of new managers and the realities associated with these assumptions
-How leaders learn (70:20:10 rule)
-Challenging job assignments model
-Keys to successful reflection
Part III: Setting Direction
-Cialdini’s six principles of persuasion
-Definition of a vision and two tools for creating one
-Charismatic leadership tactics to communicate your vision
-Creating change using Lewin’s 3-step change model and Kotter’s 8-stage process for change
-Four tools for adapting to change
-Three common decision-making biases
-Inquiry vs. advocacy approach to decision making
Part IV: Engaging People
-Root causes of toxic leadership and ways to prevent it
-Are happy leaders better leaders?
-Surface acting vs. deep acting and two strategies for deep acting
-Factors explaining why people don’t speak up
-Best practices for getting people to speak up
-The goal and keys of effective delegation
-Primary symptoms of burnout
-Tools for addressing burnout (DESC Model)
-Why underperformers (“C players”) are tolerated and steps for managing them
Part V: Leading Yourself
-Trait vs. cognitive perspective of ethics and the moral disengagement model
-Steps for building an ethical career
-Predictors of happiness