art I: Foundations of Leadership -Differences between management and leadership -Relative importance of technical vs. leadership skills at different management levels Part II: Becoming a Leader -Common leadership challenges -Are reluctant leaders the best leaders? What makes some reluctant and others driven to lead. -Research evidence on whether effective leaders are born or made -Five myths of new managers and the realities associated with these assumptions -How leaders learn (70:20:10 rule) -Challenging job assignments model -Keys to successful reflection Part III: Setting Direction -Cialdini’s six principles of persuasion -Definition of a vision and two tools for creating one -Charismatic leadership tactics to communicate your vision -Creating change using Lewin’s 3-step change model and Kotter’s 8-stage process for change -Four tools for adapting to change -Three common decision-making biases -Inquiry vs. advocacy approach to decision making Part IV: Engaging People -Root causes of toxic leadership and ways to prevent it -Are happy leaders better leaders? -Surface acting vs. deep acting and two strategies for deep acting -Factors explaining why people don’t speak up -Best practices for getting people to speak up -The goal and keys of effective delegation -Primary symptoms of burnout -Tools for addressing burnout (DESC Model) -Why underperformers (“C players”) are tolerated and steps for managing them Part V: Leading Yourself -Trait vs. cognitive perspective of ethics and the moral disengagement model -Steps for building an ethical career -Predictors of happiness

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23 Terms

1

Management vs

Understanding the distinctions between the two roles in an organizational context.

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2

Technical vs

Recognizing the varying importance of these skills across different levels of management.

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3

Reluctant Leaders

Exploring the effectiveness of leaders who are hesitant to lead and the factors influencing their leadership drive.

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4

Effective Leaders

Examining the debate on whether leadership effectiveness is innate or developed through experience.

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5

Myths of New Managers

Identifying common misconceptions about new managers and the associated realities.

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6

Learning as a Leader

Understanding the 70:20:10 rule for leadership development and the importance of challenging job assignments.

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7

Reflection in Leadership

Key strategies for successful reflection as a leader to enhance personal growth.

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8

Cialdini’s Principles of Persuasion

Exploring the six principles of persuasion proposed by Cialdini.

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9

Vision Creation

Defining a vision and utilizing tools for crafting a compelling vision statement.

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10

Charismatic Leadership

Tactics for effectively communicating a vision using charismatic leadership techniques.

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11

Change Management Models

Implementing Lewin’s 3-step change model and Kotter’s 8-stage process for organizational change.

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12

Decision-Making Biases

Recognizing three common biases that can influence decision-making processes.

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13

Inquiry vs

Contrasting the inquiry and advocacy approaches to decision making.

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14

Toxic Leadership

Understanding the root causes of toxic leadership and strategies to prevent its emergence.

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15

Happy Leaders

Exploring the relationship between leader happiness and effectiveness.

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16

Emotional Labor

Distinguishing between surface acting and deep acting, with strategies for authentic emotional expression.

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17

Speaking Up

Factors hindering people from speaking up and best practices for encouraging open communication.

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18

Delegation

The importance, goal, and keys to effective delegation in leadership roles.

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19

Burnout Symptoms

Identifying primary symptoms of burnout and utilizing the DESC Model for addressing burnout.

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20

Underperformers Management

Reasons for tolerating underperformers and steps for effectively managing them.

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21

Ethics in Leadership

Differentiating between trait and cognitive perspectives of ethics and applying the moral disengagement model.

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22

Ethical Career Building

Steps for constructing an ethical career path in leadership roles.

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23

Happiness Predictors

Factors influencing and predicting happiness in leadership and personal life.

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