social psychology
the scientific study of how we think about, influence, and relate to one another
Social Thinking
how we perceive ourselves and others, what we believe, judgments we make, and our attitudes
attribution theory
the theory that we explain someone's behavior by crediting either the situation or the person's disposition
Fritz Heider
father of attribution theory
dispositional attribution
attributing behavior to the person's disposition and traits
situational attribution
attribution to factors external to an actor, such as the task, other people, or luck
fundamental attribution error
the tendency for observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
central route persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts
peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker's attractiveness
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
Philip Zimbardo
1933-present; Field: social psychology; Contributions: proved that peoples behavior depends to a large extent on the roles they are asked to play; Studies: Stanford Prison Study-studied power of social roles to influence people's behavior
Stanford Prison Experiment
Philip Zimbardo's study of the effect of roles on behavior. Participants were randomly assigned to play either prisoners or guards in a mock prison. The study was ended early because of the "guards'" role-induced cruelty.
cognitive dissonance
Inner tension that a consumer experiences after recognizing an inconsistency between behavior and values or opinions
social influence
the effect that the words, actions, or mere presence of other people have on our thoughts, feelings, attitudes, or behavior
Conformity
Adjusting one's behavior or thinking to coincide with a group standard.
chameleon effect
Natural (unconscious) tendency to imitate other peoples speech, inflections & physical movements
automatic mimicry
Psychological copying of actions or behaviors
Solomon Asch
Conducted famous conformity experiment that required subjects to match lines.
normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval
informational social influence
influence resulting from one's willingness to accept others' opinions about reality
Stanley Milgram
obedience to authority; had participants administer what they believed were dangerous electrical shocks to other participants; wanted to see if Germans were an aberration or if all people were capable of committing evil actions
social facilitation
improved performance on simple or well-learned tasks in the presence of others
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
Deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
group polarization
the enhancement of a group's prevailing inclinations through discussion within the group
group thinking
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
prejudice
an unjustifiable (and usually negative) attitude toward a group and its members. Prejudice generally involves stereotyped beliefs, negative feelings, and a predisposition to discriminatory action.
Microaggressions
common, everyday verbal or behavioral indignities and slights that communicate hostile, derogatory, and negative messages about someone's race, gender, sexual orientation, or religion
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
ingroup bias
the tendency to favor our own group
outgroup
"them" - those perceived as different or apart from our ingroup
scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame
aggression
any physical or verbal behavior intended to hurt or destroy
frustration-aggression principle
the principle that frustration- the blocking of an attempt to achieve some goal- creates anger which can generate aggression
social scripts (social learning)
possible that we learn to respond to events aggressively
Equity
a condition in which people receive from a relationship in proportion to what they give to it
self-disclosure
revealing intimate aspects of oneself to others
altruism
unselfish regard for the welfare of others
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs
Reciprocity
the obligation to return in kind what another has done for us
social-responsibility norm
an expectation that people will help those dependent upon them
social trap
a situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior
mirror-image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
self-fulfilling prophecy
an expectation that causes you to act in ways that make that expectation come true.
subordinate goals
shared goals that override differences among people and require their cooperation
GRIT
Graduated and Reciprocated Initiatives in Tension-Reduction - a strategy designed to decrease international tensions