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Attribution Theory
Explaining behaviors by crediting either the situation or a person's disposition.
Dispositional Attribution
A person's internal qualities or personality.
Situational Attribution
External circumstances influencing behavior.
Fundamental Attribution Error
Tendency to blame a person’s actions on their disposition and not consider the situation.
Actor-Observer Bias
When blaming others, attribute their actions to their disposition; when blaming oneself, attribute actions to the situation.
Self-Serving Bias
Tendency to attribute our successes to our own abilities and our failures to external factors.
Social Comparison
Evaluating ourselves based on comparisons to society and social circles.
Upward Comparison
Comparing oneself to others who are better off.
Downward Comparison
Comparing oneself to others who are worse off.
Relative Deprivation
Judging what we lack relative to others.
Ethnocentrism
Tendency to see one's own group as more important than others.
Outgroup Homogeneity Bias
Perception that out-group members are similar while in-group members are diverse.
Just-World Phenomenon
Belief that the world is just and people get what they deserve.
Cognitive Dissonance
Conflicting thoughts create discomfort, leading people to justify their situation (ex. smoker who knows smoking is bad).
Normative Social Influence
Conforming to gain approval from a group.
Informational Social Influence
Conforming because we think others' opinions are correct.
Central Route to Persuasion
Changing people's attitudes through logical arguments for long-term behavior change.
Peripheral Route to Persuasion
Changing attitudes through incidental cues or emotional appeals for temporary behavior change.
Group Polarization
The enhancement of a group's attitudes through more time spent with like-minded individuals.
Groupthink
Desire for harmony in a group leads to consensus without critical reasoning.
Social Loafing
When individuals exert less effort in a group than when alone.
Social Facilitation
Performance improves on simple or well-learned tasks in the presence of others.
False-Consensus Effect
Overestimating the extent to which others share our beliefs and behaviors.
Superordinate Goals
Goals that require two or more groups to work together, fostering cohesion.
Social Trap
When individuals prioritize their own needs over the group's, leading to negative outcomes.
Industrial/Organizational Psychology
The study of behavior in the workplace and relationships within a business context.
Id
The part of the mind associated with hidden desires and instincts.
Superego
The moral conscience that oversees ethical considerations.
Ego
The part of the mind dealing with reality.
Displacement
Redirecting feelings from one target to another when they cannot be expressed.
Projection
Attributing one’s own unwanted feelings or shortcomings onto others.
Reaction Formation
Transforming an unacceptable impulse into its opposite behavior.
Sublimation
Channeling unacceptable impulses into socially acceptable activities.
Projective Tests
Ambiguous stimuli used to reveal unconscious thoughts, but they lack reliability.
Openness
Willingness to embrace change.
Conscientiousness
Being organized and dependable.
Extraversion
The degree to which someone is sociable.
Agreeableness
Characteristics of being trusting and helpful.
Neuroticism
Tendency to experience mood swings and emotional instability.
Self-Actualization
The fulfillment of one's potential as a person.
Reciprocal Determinism
The interactions of behavior, cognition, and environment that shape personality.
Self-Efficacy
Belief in one’s ability to succeed.
Self-Concept
How one views oneself in relation to others.
Instinct Theory
The idea that certain behaviors are innate and fixed in response to stimul (for animals).
Drive Reduction Theory
The notion that psychological needs create an urge to reduce the discomfort of those needs.
Arousal Theory
The pursuit of thrill-seeking experiences.
Yerkes-Dodson Law
The relationship between arousal levels and performance; optimum levels of arousal are ideal.
Sensation Seeking Theory
The need for variety and novelty in experiences for happiness.
Facial Feedback Hypothesis
The idea that facial expressions can influence emotional experiences.
Broaden and Build Theory
Positive emotions broaden cognitive processes and build social resources.
Universal Emotions
Emotions such as happiness, anger, sadness, disgust, surprise, and fear that are recognized across cultures.
Display Rules
Social norms regarding the appropriate expression of emotions.