Attributions: how people explain behavior and mental processes of themselves and others
Dispositional attribution: person’s internal qualities, personality
situational attribution: external circumstances
attribution theory: explaining behaviors by crediting either the situation or person’s disposition
fundamental attribution theory: tendency to blame a person’s actions on their disposition and not considering the situation
actor-observer bias: when its others—blame the person, but when its you—blame the situation
self-serving bias: self only—our successes are because we are awesome and our failures are someone else’s fault
social comparison: evaluate ourselves based on comparisons to society and social circles
upward comparison: compare yourself to others better than you (want to be like them)
downward comparison: compare to someone who is worse off (at least i dont have it as bad as them)
relative deprivation: judge what we lack relative to others
ethnocentrism: tendency to see your own group as more important than others
outgroup homogeneity bias: perception that out-group members are similar, while in-group members are diverse
just-world phenomenon: belief that world is just and people get what they deserve
cognitive dissonance: 2 opposing thoughts conflict with the other causing discomfort, makes people find ways to justify situation (ex. a smoker who knows smoking is bad for their health but continues to smoke)
normative social influence: conform to gain approval from group
informational social influence: we conform to others because we think their opinions are correct
central route to persuasion: change people’s attitudes through logical arguments, leads to long term behavior change
peripheral route to persuasion: change people’s attitudes through incidental cues or emotional appeals, leads to temporary behavior change
group polarization: more time spent with like-minded individuals, stroger your opinion will become
groupthink: desire for harmony in a group causes everyone to go along with the same thinking, ignoring other possibilities
social loafing: when people exert less effort in a group
social facilitation: when people perform better on simple/well-learned tasks in presence of others
false-consensus effect: overestimating the degree to which everyone thinks/acts the way we do
superordinate goals: 2 or more groups work together to achieve a common goal, creates cohesiveness
social trap: people put their own needs before the group needs resulting in a bad outcome
industrial/organizational psych: psych of work—best practices, relationships in the workplace or with company, how you feel about job
id: hidden true wants and desires (devil on shoulder)
superego: moral consciousness (angel on shoulder)
ego: part of mind that deals with everyday reality
displacement: take feelings out on something else (can’t yell at mom, go yell at sister)
projection: attribute personal shortcomings on to others (man blames his affair on his wife)
reaction formation: transform unacceptable motive into his opposite
sublimation: replace unacceptable impulse with socially acceptable one
projective tests: ambiguous stimuli known to reveal your unconscious—inkblots and thematic apperception tests, not reliable due to subjectivity
openness: open to change
conscientiousness: organized
extraversion: sociable
agreeableness: trusting and helpful
neuroticism: high levels=mood swings
self-actualization: fulfilling your full potential as person
reciprocal determinism: interaction of behavior, cognitions, and environment that make up you
self-efficacy: belief that you can succeed
self-concept: how you view yourself in relation to others
instinct theory: innate, fixed patterns in response to stimuli like nest building
drive reduction: psychological need created drive to motivate you to satisfy need (ex. getting food because you’re hungry
arousal theory: seeking thrill activities
yerkes-dodson law: humans seek optimum levels of arousal
sensation seeking theory: need a varied amount of novel experiences to be happy
facial feedback hypothesis: smiling makes you happier
broaden and build theory: everyday positive emotions leads to better well being
universal emotions: happiness, anger, sadness, disgust, surprise, fear—seen across all cultures
display rules: social norms of how to display certain emotions