Untitled Flashcards Set

What is A.I. trying to figure out?

What makes us human? How do we think? How do we make decisions? What are the limits to our rationality?

What does disposition explain?

Behavior due to a person's characteristics.

What does situational explanation focus on?

Behavior influenced by the situation.

What is Bandura's Social Learning Theory?

Learning through observation.

What are the four requirements for Bandura’s Social Learning Theory?

Attention, Retention, Reproduction, Motivation.

What is the Fundamental Attribution Error?

The tendency to attribute others' behavior to their disposition and our own to our situation.

What is Vroom’s Expectancy Theory?

Expectancy × Instrumentality × Valence = Motivation.

What is the effort aspect of Vroom’s Expectancy Theory?

The belief that effort will lead to performance.

What is the performance aspect of Vroom’s Expectancy Theory?

The belief that performance will lead to an outcome.

What is the outcome aspect of Vroom’s Expectancy Theory?

The degree to which an outcome is desired.

What is Bandura’s Reciprocal Determinism Model?

The interaction between a person, behavior, and environment.

What is Berlo’s Communication Model?

Source → Encodes → Channel → Decodes → Receiver.

What is satisficing?

Choosing a 'good enough' alternative.

What is the satisficing point?

When we have enough information to decide and move on.

What is bounded rationality?

The idea that we cannot process everything to perfection.

What are the four ways of knowing?

Tenacity, Authority, Reason, Science.

What is tenacity in knowing?

Fundamental beliefs.

What is authority in knowing?

Learning from a trusted or credible source.

What is reason in knowing?

Experience, inference, sense-making, rational consideration.

What is science in knowing?

Process over outcome, rigorous skepticism, hypothesis testing.

What is sense-making?

How we come to understand things by inventing new knowledge.

How do we convert sense into knowledge and behavior?

Through retrospective analysis, anomalies, sorting, and testing different perspectives.

What are the Big 5 personality traits?

Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism.

What is openness in personality?

Adaptive, adventurous, curious, fun-loving.

What is conscientiousness in personality?

Organized, dependable, a planner, focused on excellence.

What is extraversion in personality?

Friendly, social, empathetic, emotionally intelligent.

What is neuroticism in personality?

Sensitive, anxious, overreacting.

What is the Dark Triad in psychology?

Machiavellianism, Narcissism, Psychopathy.

What are the four humor styles?

Affiliative, Self-Enhancing, Aggressive, Self-Defeating.

What is Benign Violation Theory?

Humor occurs when something is both a benign (safe) and a violation (unexpected).

What are the three types of empathy?

Emotional, Cognitive, Compassionate.

What is emotional empathy?

The ability to feel what another person is experiencing.

What is cognitive empathy?

Understanding another’s perspective.

What is compassionate empathy?

Understanding feelings and taking action to help.

What are the three selves?

Physical, Presented, Cognitive.

What is impression management?

Altering self-presentation to satisfy audiences.

What are the five tactics of impression management?

Ingratiation, Exemplification, Intimidation, Self-Promotion, Supplication.

What are Tuckman’s stages of team development?

Forming, Storming, Norming, Performing, Adjourning.

What are the types of trust?

Transactional, Interactional, Relational, Identificational, Intuitional.

What is social exchange theory?

Relationships function like social bank accounts.

What is the Law of Reciprocity?

The obligation to return a favor or service.

What are the five dimensions of Organizational Citizenship Behavior (OCB)?

Altruism, Compliance, Sportsmanship, Courtesy, Civic Virtue.

What is expectancy theory in motivation?

Effort → Performance → Outcome.