Unit 2 - Bureaucracy ( Case Study version)

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4 Terms

1
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How does Weber’s “iron cage” relate to workers isn’t he German civil service?

It symbolise how strict rule-based system can trap individuals in inflexible, depersonalised roles.

2
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What does Toyota’s production system reveal about enabling bureaucracy?

It uses structured processes to empower employees, promote learning and improve quality.

3
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Why is Ford’s early factory an example of coercive bureaucracy?

It controlle workers through strict rounders, minimal autonomy, and mechanical efficiency.

4
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How do enabling and coercive bureaucracies differ in their use of rules?

Enabling bureaucracies use rules as tools for support; coercive ones use them for surveillance and control.