Job Satisfaction, Stress, and Motivation

These flashcards cover key concepts, theories, and definitions related to job satisfaction, stress, and motivation as discussed in the lecture.

Job Satisfaction

A pleasurable emotional state resulting from the appraisal of one’s job or job experiences.

Value-Percept Theory

Satisfaction depends on whether your job fulfills what you value.

Dissatisfaction Formula

Dissatisfaction=(Vwant−Vhave)×(Vimportance), where Vwant is what you value, Vhave is what you currently have, and Vimportance is the importance of that value.

Key Facets of Job Satisfaction

Pay, promotions, supervision, coworkers, and the work itself.

Job Characteristics Theory (JCT)

Explains why some tasks are intrinsically satisfying, focusing on core psychological states and job characteristics.

Psychological States in JCT

Meaningfulness of Work, Responsibility for Outcomes, Knowledge of Results.

Core Job Characteristics

Variety, Identity, Significance, Autonomy, and Feedback.

Moods

Mild, long-lasting emotional states not directed at a specific cause.

Emotions

Intense, short-term feelings directed at someone or something.

Emotional Labor

Managing emotions to fulfill job duties successfully, such as in customer service roles.

Life Satisfaction

The degree to which people feel happy with their lives, closely linked to job satisfaction.

Stress

A psychological response to demands that have stakes and that tax or exceed an individual's capacity or resources.

Stressors

Demands that cause stress.

Strains

Negative consequences that occur when demands exceed capacity.

Types of Strains

Physiological, Psychological, and Behavioral problems resulting from stress.

Hindrance Stressors

Stressful demands that hinder progress toward goals.

Transactional Theory of Stress

Explains how people perceive, appraise, and respond to stress.

Type A Behavior Pattern

Characterized by competitiveness, time urgency, hostility, and ambition.

Social Support

Can be instrumental or emotional, providing help or support minimally.

Coping

Behaviors and thoughts used to manage stress and emotions, including problem-focused and emotion-focused coping.

Motivation

A set of energetic forces that initiate work-related effort and determine its direction, intensity, and persistence.

Performance Formula

Performance = f(Motivation × Ability × Opportunity).

Expectancy Theory

Describes how employees decide how much effort to exert based on expectancy, instrumentality, and valence.

Self-efficacy

Confidence in one's abilities, influencing expectancy.

Motivational Force Formula

Motivational Force = (E → P) × Σ[(P → O) × V], where E is Expectancy, P is Performance, O is Outcomes, and V is Valence.

Goal Setting Theory

States that specific and difficult goals drive intensity and persistence of effort.

Equity Theory

Motivation depends on a comparison of one's own inputs and outcomes to those of others.