HL Key Terms Quiz 2.2, 2.3, 2.5

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29 Terms

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Outsourced Workers

Employees hired from outside a company to perform specific tasks or services, often to reduce costs or improve efficiency.

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Peripheral Workers

Workers hired through external companies to perform specific tasks, often in a less stable employment environment than core employees. 

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Professional Care

Refers to specialized services provided by trained experts, typically in health, education, or technical fields

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Shamrock Organization

A model of organization structure characterized by a core group of essential employees, supplemented by flexible labor including freelancers and outsourced workers

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Project-Based Organization

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Intuitive Thinking (Management)

A cognitive process that relies on instincts and immediate perceptions rather than analytical and logical reasoning. Quick decision making based on gut feelings. 

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Scientific Thinking (Management)

Structured approach to decision making that emphasizes empirical evidence, data analysis, and logical reasoning to solve problems

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Corporate Culture

Set of shared values, beliefs, and behaviors within an organization that influences how employees interact and work together

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Culture Clash

The conflict that arises when different corporate cultures or values intersect, often leading to misunderstandings and challenges in integration 

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Culture Gap

The difference in values, beliefs, or practices between two or more organizational cultures that can lead misunderstandings or miscommunications

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Gods of Management

Each mythological god represents different management approaches to influencing, changing, motivating, and rewarding teams

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Person Culture

Exists where individuals believe themselves to be superior to the organization. Architect firms and some university departments = person culture (Dionysus)

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Power Culture

Exists when a few individuals retain the essential power. Control comes from them and is established throughout the organization (Zeus)

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Role Culture

Refers to organizations where employees have clearly defined roles/operate in a highly controlled/precise organizational structure (Apollo)

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Task Culture

Refers to an organizational culture focused on specific problems. Power shifts from person to person (Athena). People like the idea of this culture.

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Features of Power Culture

Few rules and procedures, people are judged by their results rather than their effort and decisions may not be long term based

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Features of Person Culture

See themselves as separate from the organization, each specialist brings a particular expertise to the organization

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Features of Task Culture 

Often crossing the lines of matrix structure, net and its different strands used to describe this

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Features of Role Culture

Tall hierarchical bureaucracies with a long chain of command, position and rule book play key roles in decision making

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Pros to Shamrock Organization

Cost efficient, flexible, access to specialized skills

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Cons to Shamrock Organization

Less control, feelings of employee disengagement, dependence on external vendors

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Pros to Task Culture

Focus on outcome, promotes teamwork, flexibile

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Cons to Task Culture

Lack of long-term focus, potential for confusion, potential conflict within teams

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Pros of Power Culture

Quick decision making, clear direction and leadership, efficient 

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Cons of Power Culture

Limited employee involvement, limited delegation, dependence on high few, more resistant to change

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Pros of Project Based Organization

Employee specialization in topics, flexible allocation of resources, innovating 

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Cons of project based organization

Resource allocation challenges, employee uncertainty (Maslow’s), coordination difficulties

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Pros of Scientific Thinking

Decision making based on facts, improved accuracy, risk management

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Cons of Scientific Thinking

Over reliance on the data, costly and time consuming, limited flexibility