CCMA Review #1

Which route of medication administration delivers medication directly into the vein?

D. Intravenous

A medical assistant should use which pulse site during an emergency?

B. Carotid

What is the purpose of an encounter form or superbill?

B. Document diagnosis and procedures from the visit

Which chamber of the heart pumps oxygenated blood to the body?

D. Left ventricle

Which specimen should be collected for a urine culture?

C. Clean-catch midstream

Before releasing lab results to a patient, the MA should first verify that the provider has:

B. Reviewed and signed off on them

Which term describes ensuring accounts are accurate and balanced?

B. Reconciliation

If a patient begins having a seizure, what should the MA do first?

C. Protect the patient from injury

Which community resource helps low-income patients obtain medications?

B. Low-cost medication program

When entering an exam room, the MA should first:

B. Knock and ask permission to enter

Which vital sign measures oxygen saturation?

C. Pulse oximetry

Cycle billing means billing patients:

C. In groups throughout the month

The normal adult respiratory rate is:

B. 12 to 20/min

A reading below what SpO2 level should be reported to the provider?

C. 90%

A clearinghouse primarily helps by:

B. Reducing claim errors before submission

Which injection is administered into adipose tissue?

C. Subcutaneous

Continuity of care is improved when the MA documents:

B. All patient education and referrals

Which action is correct when taking respirations?

B. Count immediately after pulse without announcing it

Which report helps identify overdue balances?

B. Aging report

HIPAA requires the MA to verify identity before:

B. Releasing information by phone

The radial pulse is located:

B. Thumb side of wrist

What should be done with exam table paper after each patient?

C. Replace it

Timely filing refers to:

B. Submitting claims within payer deadlines

Which temperature site is usually about 1°F lower than oral?

C. Axillary

When explaining a procedure, the MA should use:

C. Empathetic and simple language

Which condition may require a patient’s weight to be checked at every visit?

B. Dialysis treatment

Which document records medications administered to a patient?

B. MAR

Which artery is palpated behind the knee?

C. Popliteal

When a patient appears to be in shock, the MA should first:

B. Call 911 or obtain emergency assistance

Which type of audit is performed before claims are billed?

C. Prospective

Which resource would best assist a patient needing rides to appointments?

A. Transportation assistance program

A tympanic thermometer should be avoided when a patient has:

B. Impacted cerumen in both ears

If a patient did not complete fasting instructions before testing, the MA should:

C. Notify the provider

Which blood pressure number represents systolic pressure?

C. First/top number

Which payment is commonly collected at time of service?

B. Copayment

Which site is commonly used for an apical pulse?

C. Apex of the heart

Which urine specimen requires discarding the first morning void on day one?

D. 24-hour specimen

Which action best protects patient confidentiality?

B. Logging off unattended computers

A contractual adjustment is the difference between:

B. Billed amount and allowed amount

Which breathing sound is commonly described as a whistling noise?

B. Wheezing

Which body system includes the lungs?

B. Respiratory

Which program provides nutrition support for women, infants, and children?

B. WIC

When removing sutures, the MA should cut the suture:

B. Below the knot near the skin

Which item is included in demographic data?

C. Address

Which action is appropriate during a seizure?

C. Turn patient to side

If a patient refuses to be weighed, the MA should:

C. Inform the provider

Which system often automatically records date, time, and user entries?

B. EHR

Which item belongs in a sharps container?

B. Used needle

Informed consent should be obtained before:

B. Performing a procedure

Which normal BMI range is considered healthy?

B. 18.5–24.9

Which instrument is used to examine the ears?

B. Otoscope

Which item is typically included in a patient statement?

B. Final financial responsibility due

If a urine specimen cannot be tested within 1 hour, it should be:

C. Refrigerated

Which pulse site is located on the inner groin area?

B. Femoral

Which resource best assists a patient who cannot perform daily living activities independently?

A. Long-term care facility

The best response to an anxious patient before a procedure is to:

B. Use empathy and answer questions

Which route of injection is administered into the dermis?

C. Intradermal

Which code set is used to report diagnoses?

B. ICD-10-CM

“If it wasn’t documented, it wasn’t done” refers to the importance of:

C. Accurate documentation

Which device measures blood pressure manually?

B. Sphygmomanometer

Which normal adult pulse range is generally expected?

B. 60–100 bpm

Which type of billing sends statements in groups throughout the month?

B. Cycle billing

During wound care, hand hygiene should be performed:

B. Before donning gloves

Which action best supports continuity of care?

B. Sharing accurate records with providers

Which position is commonly used for a colposcopy?

C. Lithotomy

When speaking with patients, the MA should primarily use:

C. Clear understandable language

Which process helps verify a patient’s insurance eligibility before the visit?

B. Revenue cycle step

Which type of surgery uses intense cold to destroy tissue?

B. Cryosurgery

Which patient information should be protected under HIPAA?

D. All of the above

Which pulse site is found on top of the foot?

B. Dorsalis pedis

Which sign may indicate substance use disorder?

C. Poor hygiene

Which professional reviews documentation for coding and billing accuracy?

A. Auditor

Which route is used for insulin most commonly?

B. Subcutaneous

Which community service may help a grieving patient?

A. Grief support group

Which instrument is used to listen to heart and lung sounds?

C. Stethoscope

Which claim issue may cause delayed reimbursement?

C. Submission errors

When communicating critical lab values by phone, the MA should:

B. Repeat results back for accuracy