CCMA Review #1
1. Clinical Patient Care
Question: Which route of medication administration delivers medication directly into the vein?
A. Intradermal
B. Subcutaneous
C. Intramuscular
D. Intravenous
Answer: D. Intravenous
2. Clinical Patient Care
Question: A medical assistant should use which pulse site during an emergency?
A. Radial
B. Carotid
C. Apical
D. Popliteal
Answer: B. Carotid
3. Administrative Assisting
Question: What is the purpose of an encounter form or superbill?
A. Track patient vital signs
B. Document diagnosis and procedures from the visit
C. Store radiology images
D. Record allergies only
Answer: B. Document diagnosis and procedures from the visit
4. Anatomy and Physiology
Question: Which chamber of the heart pumps oxygenated blood to the body?
A. Right atrium
B. Right ventricle
C. Left atrium
D. Left ventricle
Answer: D. Left ventricle
5. Clinical Patient Care
Question: Which specimen should be collected for a urine culture?
A. Random urine
B. First morning specimen
C. Clean-catch midstream
D. 24-hour urine
Answer: C. Clean-catch midstream
6. Medical Law and Ethics
Question: Before releasing lab results to a patient, the MA should first verify that the provider has:
A. Printed the results
B. Reviewed and signed off on them
C. Called the insurance company
D. Sent them by fax
Answer: B. Reviewed and signed off on them
7. Administrative Assisting
Question: Which term describes ensuring accounts are accurate and balanced?
A. Auditing
B. Reconciliation
C. Coding
D. Triage
Answer: B. Reconciliation
8. Clinical Patient Care
Question: If a patient begins having a seizure, what should the MA do first?
A. Restrain the patient
B. Put an object in the mouth
C. Protect the patient from injury
D. Hold the arms down
Answer: C. Protect the patient from injury
9. Patient Care Coordination
Question: Which community resource helps low-income patients obtain medications?
A. Fitness center
B. Low-cost medication program
C. Childcare center
D. Library
Answer: B. Low-cost medication program
10. Communication
Question: When entering an exam room, the MA should first:
A. Open the door quickly
B. Knock and ask permission to enter
C. Turn on the lights
D. Begin asking questions
Answer: B. Knock and ask permission to enter
11. Clinical Patient Care
Question: Which vital sign measures oxygen saturation?
A. Pulse rate
B. Blood pressure
C. Pulse oximetry
D. Temperature
Answer: C. Pulse oximetry
12. Administrative Assisting
Question: Cycle billing means billing patients:
A. Once each year
B. By monthly installments only
C. In groups throughout the month
D. Only after insurance denial
Answer: C. In groups throughout the month
13. Anatomy and Physiology
Question: The normal adult respiratory rate is:
A. 6 to 10/min
B. 12 to 20/min
C. 24 to 30/min
D. 30 to 50/min
Answer: B. 12 to 20/min
14. Clinical Patient Care
Question: A reading below what SpO2 level should be reported to the provider?
A. 99%
B. 95%
C. 90%
D. 88%
Answer: C. 90%
15. Administrative Assisting
Question: A clearinghouse primarily helps by:
A. Performing surgery scheduling
B. Reducing claim errors before submission
C. Dispensing medications
D. Filing taxes
Answer: B. Reducing claim errors before submission
16. Clinical Patient Care
Question: Which injection is administered into adipose tissue?
A. Intramuscular
B. Intravenous
C. Subcutaneous
D. Intradermal
Answer: C. Subcutaneous
17. Patient Care Coordination
Question: Continuity of care is improved when the MA documents:
A. Only payments made
B. All patient education and referrals
C. Provider lunch schedule
D. Personal opinions
Answer: B. All patient education and referrals
18. Clinical Patient Care
Question: Which action is correct when taking respirations?
A. Tell the patient to breathe normally
B. Count immediately after pulse without announcing it
C. Count only for 10 seconds
D. Ask patient to hold breath
Answer: B. Count immediately after pulse without announcing it
19. Administrative Assisting
Question: Which report helps identify overdue balances?
A. Intake form
B. Aging report
C. MAR
D. Incident report
Answer: B. Aging report
20. Medical Law and Ethics
Question: HIPAA requires the MA to verify identity before:
A. Taking weight
B. Releasing information by phone
C. Scheduling lunch
D. Filing charts
Answer: B. Releasing information by phone
21. Anatomy and Physiology
Question: The radial pulse is located:
A. Side of forehead
B. Thumb side of wrist
C. Behind knee
D. Neck below jaw
Answer: B. Thumb side of wrist
22. Clinical Patient Care
Question: What should be done with exam table paper after each patient?
A. Flip it over
B. Leave it if clean
C. Replace it
D. Spray only
Answer: C. Replace it
23. Administrative Assisting
Question: Timely filing refers to:
A. Sending records to storage
B. Submitting claims within payer deadlines
C. Filing charts alphabetically
D. Paying office rent on time
Answer: B. Submitting claims within payer deadlines
24. Clinical Patient Care
Question: Which temperature site is usually about 1°F lower than oral?
A. Rectal
B. Tympanic
C. Axillary
D. Temporal
Answer: C. Axillary
25. Communication
Question: When explaining a procedure, the MA should use:
A. Complex terminology
B. Medical slang
C. Empathetic and simple language
D. Abbreviations only
Answer: C. Empathetic and simple language
26. Clinical Patient Care
Question: Which condition may require a patient’s weight to be checked at every visit?
A. Seasonal allergies
B. Dialysis treatment
C. Ear infection
D. Minor headache
Answer: B. Dialysis treatment
27. Administrative Assisting
Question: Which document records medications administered to a patient?
A. Progress note
B. MAR
C. Superbill
D. Referral sheet
Answer: B. MAR
28. Anatomy and Physiology
Question: Which artery is palpated behind the knee?
A. Femoral
B. Temporal
C. Popliteal
D. Brachial
Answer: C. Popliteal
29. Clinical Patient Care
Question: When a patient appears to be in shock, the MA should first:
A. Offer food
B. Call 911 or obtain emergency assistance
C. Have the patient walk around
D. Give water immediately
Answer: B. Call 911 or obtain emergency assistance
30. Administrative Assisting
Question: Which type of audit is performed before claims are billed?
A. Retrospective
B. Concurrent
C. Prospective
D. External
Answer: C. Prospective
31. Patient Care Coordination
Question: Which resource would best assist a patient needing rides to appointments?
A. Transportation assistance program
B. Dental clinic
C. Food pantry
D. Weight-loss seminar
Answer: A. Transportation assistance program
32. Clinical Patient Care
Question: A tympanic thermometer should be avoided when a patient has:
A. Sore throat
B. Impacted cerumen in both ears
C. Hypertension
D. Diabetes
Answer: B. Impacted cerumen in both ears
33. Communication
Question: If a patient did not complete fasting instructions before testing, the MA should:
A. Ignore it
B. Continue testing anyway
C. Notify the provider
D. Document after patient leaves only
Answer: C. Notify the provider
34. Anatomy and Physiology
Question: Which blood pressure number represents systolic pressure?
A. Bottom number
B. Middle number
C. First/top number
D. Pulse rate
Answer: C. First/top number
35. Administrative Assisting
Question: Which payment is commonly collected at time of service?
A. Deductible refund
B. Copayment
C. Tax payment
D. Interest fee
Answer: B. Copayment
36. Clinical Patient Care
Question: Which site is commonly used for an apical pulse?
A. Wrist
B. Foot
C. Apex of the heart
D. Neck
Answer: C. Apex of the heart
37. Clinical Patient Care
Question: Which urine specimen requires discarding the first morning void on day one?
A. Random specimen
B. Midstream specimen
C. First morning specimen
D. 24-hour specimen
Answer: D. 24-hour specimen
38. Medical Law and Ethics
Question: Which action best protects patient confidentiality?
A. Discussing results in hallway
B. Logging off unattended computers
C. Sharing passwords
D. Leaving charts open in waiting room
Answer: B. Logging off unattended computers
39. Administrative Assisting
Question: A contractual adjustment is the difference between:
A. Height and weight
B. Billed amount and allowed amount
C. Charges and copay only
D. Revenue and payroll
Answer: B. Billed amount and allowed amount
40. Clinical Patient Care
Question: Which breathing sound is commonly described as a whistling noise?
A. Rales
B. Wheezing
C. Murmur
D. Snoring pulse
Answer: B. Wheezing
41. Anatomy and Physiology
Question: Which body system includes the lungs?
A. Digestive
B. Respiratory
C. Endocrine
D. Urinary
Answer: B. Respiratory
42. Patient Care Coordination
Question: Which program provides nutrition support for women, infants, and children?
A. OSHA
B. WIC
C. CMS
D. HIPAA
Answer: B. WIC
43. Clinical Patient Care
Question: When removing sutures, the MA should cut the suture:
A. Above the knot only
B. Below the knot near the skin
C. In the middle first
D. At any visible point
Answer: B. Below the knot near the skin
44. Administrative Assisting
Question: Which item is included in demographic data?
A. Chief complaint
B. Blood pressure
C. Address
D. Progress notes
Answer: C. Address
45. Clinical Patient Care
Question: Which action is appropriate during a seizure?
A. Place spoon in mouth
B. Restrain arms
C. Turn patient to side
D. Force patient upright
Answer: C. Turn patient to side
46. Communication
Question: If a patient refuses to be weighed, the MA should:
A. Force compliance
B. Ignore refusal
C. Inform the provider
D. Discharge the patient
Answer: C. Inform the provider
47. Administrative Assisting
Question: Which system often automatically records date, time, and user entries?
A. Typewriter
B. EHR
C. Fax machine
D. Telephone log
Answer: B. EHR
48. Clinical Patient Care
Question: Which item belongs in a sharps container?
A. Gauze pad
B. Used needle
C. Gloves
D. Paper drape
Answer: B. Used needle
49. Medical Law and Ethics
Question: Informed consent should be obtained before:
A. Filing insurance claims
B. Performing a procedure
C. Scheduling follow-up
D. Recording weight
Answer: B. Performing a procedure
50. Anatomy and Physiology
Question: Which normal BMI range is considered healthy?
A. 10.0–15.0
B. 18.5–24.9
C. 25.0–29.9
D. 30.0–35.0
Answer: B. 18.5–24.9
51. Clinical Patient Care
Question: Which instrument is used to examine the ears?
A. Ophthalmoscope
B. Otoscope
C. Stethoscope
D. Reflex hammer
Answer: B. Otoscope
52. Administrative Assisting
Question: Which item is typically included in a patient statement?
A. Surgical instruments used
B. Final financial responsibility due
C. Provider lunch hours
D. Lab specimen temperature
Answer: B. Final financial responsibility due
53. Clinical Patient Care
Question: If a urine specimen cannot be tested within 1 hour, it should be:
A. Frozen immediately
B. Left at room temperature
C. Refrigerated
D. Discarded
Answer: C. Refrigerated
54. Anatomy and Physiology
Question: Which pulse site is located on the inner groin area?
A. Popliteal
B. Femoral
C. Temporal
D. Radial
Answer: B. Femoral
55. Patient Care Coordination
Question: Which resource best assists a patient who cannot perform daily living activities independently?
A. Long-term care facility
B. Fitness center
C. Food pantry
D. Dental clinic
Answer: A. Long-term care facility
56. Communication
Question: The best response to an anxious patient before a procedure is to:
A. Ignore concerns
B. Use empathy and answer questions
C. Tell them to be quiet
D. Leave the room
Answer: B. Use empathy and answer questions
57. Clinical Patient Care
Question: Which route of injection is administered into the dermis?
A. Intramuscular
B. Intravenous
C. Intradermal
D. Subcutaneous
Answer: C. Intradermal
58. Administrative Assisting
Question: Which code set is used to report diagnoses?
A. CPT
B. ICD-10-CM
C. NDC
D. HIPAA
Answer: B. ICD-10-CM
59. Medical Law and Ethics
Question: “If it wasn’t documented, it wasn’t done” refers to the importance of:
A. Marketing
B. Billing only
C. Accurate documentation
D. Scheduling
Answer: C. Accurate documentation
60. Clinical Patient Care
Question: Which device measures blood pressure manually?
A. Pulse oximeter
B. Sphygmomanometer
C. Thermometer
D. Spirometer
Answer: B. Sphygmomanometer
61. Anatomy and Physiology
Question: Which normal adult pulse range is generally expected?
A. 20–40 bpm
B. 60–100 bpm
C. 110–140 bpm
D. 140–180 bpm
Answer: B. 60–100 bpm
62. Administrative Assisting
Question: Which type of billing sends statements in groups throughout the month?
A. Annual billing
B. Cycle billing
C. Emergency billing
D. Manual billing
Answer: B. Cycle billing
63. Clinical Patient Care
Question: During wound care, hand hygiene should be performed:
A. Only after gloves are removed
B. Before donning gloves
C. Only at start of day
D. Only if wound is bleeding
Answer: B. Before donning gloves
64. Patient Care Coordination
Question: Which action best supports continuity of care?
A. Withholding referrals
B. Sharing accurate records with providers
C. Delaying communication
D. Ignoring follow-up needs
Answer: B. Sharing accurate records with providers
65. Clinical Patient Care
Question: Which position is commonly used for a colposcopy?
A. Supine
B. Fowler’s
C. Lithotomy
D. Prone
Answer: C. Lithotomy
66. Communication
Question: When speaking with patients, the MA should primarily use:
A. Slang terms
B. Technical jargon
C. Clear understandable language
D. Abbreviations only
Answer: C. Clear understandable language
67. Administrative Assisting
Question: Which process helps verify a patient’s insurance eligibility before the visit?
A. Preauthorization review
B. Revenue cycle step
C. Surgical clearance
D. Coding audit
Answer: B. Revenue cycle step
68. Clinical Patient Care
Question: Which type of surgery uses intense cold to destroy tissue?
A. Biopsy
B. Cryosurgery
C. Endoscopy
D. I&D
Answer: B. Cryosurgery
69. Medical Law and Ethics
Question: Which patient information should be protected under HIPAA?
A. Diagnosis
B. Address
C. Date of birth
D. All of the above
Answer: D. All of the above
70. Anatomy and Physiology
Question: Which pulse site is found on top of the foot?
A. Brachial
B. Dorsalis pedis
C. Carotid
D. Apical
Answer: B. Dorsalis pedis
71. Clinical Patient Care
Question: Which sign may indicate substance use disorder?
A. Stable routines
B. Improved attendance
C. Poor hygiene
D. Consistent sleep habits
Answer: C. Poor hygiene
72. Administrative Assisting
Question: Which professional reviews documentation for coding and billing accuracy?
A. Auditor
B. Receptionist
C. Pharmacist
D. Custodian
Answer: A. Auditor
73. Clinical Patient Care
Question: Which route is used for insulin most commonly?
A. Intravenous
B. Subcutaneous
C. Intradermal
D. Oral
Answer: B. Subcutaneous
74. Patient Care Coordination
Question: Which community service may help a grieving patient?
A. Grief support group
B. Orthopedic lab
C. Billing office
D. Dental imaging center
Answer: A. Grief support group
75. Clinical Patient Care
Question: Which instrument is used to listen to heart and lung sounds?
A. Otoscope
B. Thermometer
C. Stethoscope
D. Ophthalmoscope
Answer: C. Stethoscope
76. Administrative Assisting
Question: Which claim issue may cause delayed reimbursement?
A. Clean claim
B. Accurate coding
C. Submission errors
D. Verified eligibility
Answer: C. Submission errors
77. Medical Law and Ethics
Question: When communicating critical lab values by phone, the MA should:
A. Ignore documentation
B. Repeat results back for accuracy
C. Wait until tomorrow
D. Tell another patient first
Answer: B. Repeat results back for accuracy